On February 18, 2025, NTrust Infotech (“NTrust”) filed a notice of data breach with the Attorney General of Massachusetts after discovering that confidential information in the company’s possession was subject to unauthorized access. In this notice, NTrust explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information, which includes their names and Social Security numbers. Upon completing its investigation, NTrust began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.
If you received a data breach notification from NTrust Infotech, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the NTrust Infotech data breach. For more information, please see our recent piece on the topic here.
What Caused the NTrust Infotech Data Breach?
The NTrust Infotech data breach was only recently announced, and more information is expected in the near future. However, NTrust’s filing with the Attorney General of Massachusetts provides only limited information on what led up to the breach. Further, it does not appear that the company has issued a press release or posted a website notice describing the incident.
That said, at this point, we know that NTrust recently discovered a potential data security incident. While it’s possible that hackers targeted NTrust’s network, it’s also possible that one of the company's vendors was targeted and NTrust is reporting a third-party data breach. Either way, in response to learning about the incident, NTrust launched an investigation, ultimately confirming that an unauthorized party was able to access information that had been provided to the company. While many consumers will not be familiar with the name NTrust, the company has access to consumer information because it provides certain services to real estate clients.
After learning that sensitive consumer data was accessible to an unauthorized party, NTrust Infotech reviewed the compromised files to determine what information was leaked and which consumers were impacted. While the breached information varies depending on the individual, it may include your name and Social Security number.
On February 18, 2025, NTrust Infotech sent out data breach letters to anyone who was affected by the recent data security incident. These letters should provide victims with a list of what information belonging to them was compromised.
More Information About NTrust Infotech
NTrust is a global technology and business process outsourcing company specializing in real estate lease administration, accounting, and data management solutions. Headquartered in Irvine, California, the company provides services such as lease abstraction, portfolio management, financial analysis, and AI-powered automation for real estate firms, corporate occupiers, and property managers.The organization employs approximately 1,000 people and generates an estimated $50 million in annual revenue.