On August 25, 2023, Pension Benefit Information, LLC (“PBI”) filed a notice with the Attorney General of Maine on behalf of Continental Casualty Company (“CNA”) after learning about a MOVEit-related data breach affecting CNA customers. In this notice, PBI explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information, which includes their names and Social Security numbers. Upon completing its investigation, PBI began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.

If you received a data breach notification from Pension Benefit Information discussing information you provided to Continental Casualty Company, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the PBI / Continental Casualty Company data breach. For more information, please see our recent piece on the topic here.

What Caused the Data Breach Affecting Continental Casualty Company Customers?

The PBI / Continental Casualty Company data breach was only recently announced, and more information is expected in the near future. However, CNA’s filing with the Attorney General of Maine provides some important information on what led up to the breach. According to this source, PBI provides audit and address research services for insurance companies, pension funds, and other organizations, including CNA. PBI also uses a file-transfer application called MOVEit, which is created by Progress Software.

On May 31, 2023, Progress Software announced a previously unknown vulnerability within MOVEit. This vulnerability allowed hackers to access the MOVEit servers of businesses, as well as the information stored therein.

Upon learning of the MOVEit vulnerability, PBI launched an investigation. Through this investigation, PBI learned that an unauthorized party accessed the company’s MOVEit server between May 29, 2023 and May 30, 2023, and downloaded certain data.

After learning that sensitive consumer data was accessible to an unauthorized party, PBI reviewed the compromised files to determine what information was leaked and which consumers were impacted. It was determined that the breach affected certain customers of CNA. While the breached information varies depending on the individual, it may include your name and Social Security number.

On August 25, 2023, PBI sent out data breach letters on behalf of CNA to anyone who was affected by the recent data security incident. These letters should provide victims with a list of what information belonging to them was compromised. Note this incident did not affect CNA's computer system, and any leaked info was accessed through PBI’s MOVEit server.

More Information About Continental Casualty Company

Continental Casualty Company is an insurance company based out of Chicago, Illinois. CNA provides commercial property and casualty insurance products to customers in the United States. The company operates through several divisions, including Specialty, Commercial, International, Life & Group Non-Core, and Corporate & Other Non-Core segments. Continental Casualty Company employs more than 5,600 people and generates approximately $12 billion in annual revenue.