On July 23, 2024, Pinnacle Bank filed a notice of data breach with the Attorney General of California after discovering that an unauthorized party was able to gain access to an employee’s email account. In this notice, Pinnacle Bank explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information. Upon completing its investigation, Pinnacle Bank began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.

If you received a data breach notification from Pinnacle Bank, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the Pinnacle Bank data breach. For more information, please see our recent piece on the topic here.

What Caused the Pinnacle Bank Data Breach?

The Pinnacle Bank data breach was only recently announced, and more information is expected in the near future. However, Pinnacle Bank’s filing with the Attorney General of California provides some important information on what led up to the breach. According to this source, Pinnacle Bank recently learned of a data security incident involving potential unauthorized access to a company email account.

In response, Pinnacle Bank secured its email environment and then launched an investigation to learn more about the incident and whether any consumer information was compromised as a result. Through this investigation, Pinnacle Bank learned that the employee email account was subject to unauthorized access between January 23, 2024 and January 29, 2024. Further investigation revealed that certain emails and attachments in the account contained confidential consumer information.

After learning that sensitive consumer data was accessible to an unauthorized party, Pinnacle Bank reviewed the compromised files to determine what information was leaked and which consumers were impacted. Pinnacle Bank completed this process on May 31, 2024.

On July 23, 2024, Pinnacle Bank sent out data breach letters to anyone who was affected by the recent data security incident. Unfortunately, the Pinnacle Bank data breach letter posted to the Maine Attorney General’s website doesn’t list the specific information that was leaked. However, the personalized data breach letters that were recently sent out should provide victims with a list of what information belonging to them was compromised.

More Information About Pinnacle Bank

Founded in 2006, Pinnacle Bank is a financial institution with a headquarters in Gilroy, California. Pinnacle Bank serves customers in Santa Clara, San Benito and Monterey counties, as well as the surrounding areas. Pinnacle Bank employs more than 100 people and generates approximately $41 million in annual revenue.