On October 25, 2022, Pinnacle Claims Management, Inc. reported a data breach with the California Attorney General’s office after the company determined that an unauthorized party had gained access to files containing sensitive consumer information. While PCMI has not yet publicly disclosed the specific data types that were leaked, based on the company’s business, it is likely that the compromised information consists of consumers’ protected health information and possibly their Social Security numbers. Recently, PCMI sent out data breach letters to all affected parties, informing them of the incident and what they can do to protect themselves from identity theft and other frauds.

What We Know About the Pinnacle Claims Management Data Breach

The available information regarding the Pinnacle Claims Management breach comes from the company’s filing with the Attorney General of California. According to this source, on June 26, 2022, PCMI detected unusual activity within its computer system. In response, the company took the necessary steps to secure its systems and then engaged the assistance of a cybersecurity firm to assist with the company’s investigation.

This investigation confirmed that an unauthorized party was able to access the PCMI computer network, and many have accessed files containing sensitive consumer information.

Upon discovering that sensitive consumer data was made available to an unauthorized party, Pinnacle Claims Management began to review the affected files to determine what information was compromised and which consumers were impacted. PCMI completed this process on September 28, 2022. While PCMI does not list the breached information in its most recent data breach letter, based on the company’s business activities, it would appear likely that it resulted in consumers’ protected health information being leaked.

On October 25, 2022, Pinnacle Claims Management sent out data breach letters to all individuals whose information was compromised as a result of the recent data security incident.

More Information About Pinnacle Claims Management, Inc.

Pinnacle Claims Management, Inc. is a third-party administrator of health insurance benefits based in Irvine, California. PCMI clients include government entities, manufacturing firms, and private companies. The company helps employers select appropriate health plans and provides administrative support. In addition to its headquarters in Irvine, PCMI operates through a number of other locations throughout California and Arizona. Pinnacle Claims Management employs more than 174 people and generates approximately $81 million in annual revenue.

If you received a data breach notification, it is essential you understand what is at risk and what you can do about it. To learn more about how to protect yourself from becoming a victim of fraud or identity theft and what your legal options are in the wake of the Pinnacle Claims Management data breach, please see our recent piece on the topic here.