On September 3, 2024, ProPark Mobility (“ProPark”) filed a notice of data breach with the Attorney General of California after discovering that hackers may have accessed and removed confidential information from the company’s computer network. Upon completing its investigation, ProPark began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.

If you receive a data breach notification from ProPark Mobility, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the ProPark Mobility data breach. For more information, please see our recent piece on the topic here.

What Caused the ProPark Mobility Data Breach?

The ProPark Mobility data breach was only recently announced, and more information is expected in the near future. However, ProPark’s filing with the Attorney General of California provides some important information on what led up to the breach. According to this source, on January 18, 2024, ProPark was made aware of a data security incident involving the company’s IT network. In response, ProPark blocked the unauthorized access and then enlisted the help of outside cybersecurity experts to investigate the incident. ProPark also notified law enforcement.

Ultimately, the ProPark investigation confirmed that an unauthorized party was able to access—and potentially remove—certain data that was stored on its computer network. The period of unauthorized access is believed to be between January 15, 2024 and January 18, 2024.

After learning that sensitive consumer data was accessible to an unauthorized party, ProPark Mobility reviewed the compromised files to determine what information was leaked and which consumers were impacted.

On September 3, 2024, ProPark Mobility sent out data breach letters to anyone who was affected by the recent data security incident. While the letter available on the California Attorney General's website does not list the specific data types that were leaked, the personalized data breach letters that were recently sent out should provide victims with a list of what information belonging to them was compromised.

More Information About ProPark Mobility

Founded in 1984, ProPark Mobility is a company that operates in the parking, mobility, and electrification industries. Based in Hartford, Connecticut, ProPark operates over 1,000 locations in more than 140 cities in the United States. In addition to owning parking lots, ProPark also provides valet parking staff and other parking management services, in addition to shuttle services. ProPark Mobility employs more than 5,600 people and generates approximately $1.1 billion in annual revenue.