On November 28, 2023, Prospect Medical Holdings, Inc. (“Prospect Medical”) filed a notice of data breach with the Attorney General of Massachusetts after discovering that an unauthorized party was able to access the company’s computer network. In this notice, Prospect Medical explains that the incident resulted in an unauthorized party being able to access sensitive information belonging to members of certain Prudential Insurance Company of America (“Prudential”) health plans. Evidently, the leaked information includes members’ names, Social Security numbers, addresses, dates of birth, medical information, health insurance information, and financial information. Upon completing its investigation, Prospect Medical began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.

If you received a data breach notification from Prospect Medical Holdings, Inc. regarding information you provided to Prudential Insurance, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the Prospect Medical Holdings / Prudential Insurance data breach. For more information, please see our recent piece on the topic here.

What Caused the Prospect Medical Holdings Data Breach?

The Prospect Medical Holdings data breach was only recently announced, and more information is expected in the near future. However, Prospect Medical’s filing with the Attorney General of Massachusetts provides some important information on what led up to the breach. According to this source, one of Prospect Medical’s subsidiaries provides administrative services for healthcare providers that contract with Prudential Insurance. On August 1, 2023, Prospect detected unusual activity within its IT network. In response, Prospect contained the incident by taking its systems offline before launching an investigation.

The Prospect investigation confirmed that an unauthorized party accessed Prospect’s IT network between July 31, 2023 and August 3, 2023. During this time, the unauthorized actor accessed and acquired files containing confidential information belonging to members of certain Prudential health plans. On September 29, 2023, Prospect notified Prudential of the data security incident. Note, the incident did not involve hackers gaining access to Prudential’s computer network, as any leaked information was obtained from Prospect Medical’s network.

After learning that sensitive consumer data was accessible to an unauthorized party, Prospect Medical Holdings reviewed the compromised files to determine what information was leaked and which consumers were impacted. While the breached information varies depending on the individual, it may include your name, Social Security number, address, date of birth, medical information, health insurance information, and financial information.

On November 28, 2023, Prospect Medical Holdings sent out data breach letters to anyone who was affected by the recent data security incident. These letters should provide victims with a list of what information belonging to them was compromised.

More Information About Prospect Medical Holdings, Inc.

Founded in 1996, Prospect Medical Holdings is a holding company based in Los Angeles, California. Prospect Medical operates a network of 16 hospitals in California, Connecticut, Pennsylvania, New Jersey, and Rhode Island, as well as a network of over 165 healthcare facilities. Prospect Medical Holdings employs more than 18,000 people and generates approximately $1.9 billion in annual revenue.