In this episode, Ralph sits down with Ed Lovatt to delve into the crucial intersection of operations and business development. They discuss strategic decision-making, navigating market competition, fostering client relationships, and See more +

In this episode, Ralph sits down with Ed Lovatt to delve into the crucial intersection of operations and business development. They discuss strategic decision-making, navigating market competition, fostering client relationships, and leveraging technology. Ralph also shares strategies for firms to effectively grow their top-line revenue while enhancing bottom-line results.

Ralph and Ed cover:

- Ralph’s role as COO and how he works with functions including BD and marketing

- How business development is a tool for expanding and capturing new business in the legal industry

- How to identify which areas to invest in and which to phase out and the key factors in making these decisions

- The operational changes necessary when a firm focuses on premium practice areas

- Effective approaches to leveraging existing client relationships to expand into new practice areas

- How firms can adapt their BD and operational strategies to stay ahead and the opportunities to drive top-line growth

- Advice for business development professionals when it comes to driving profitability and what they should be thinking about

A transcript of this episode can be found here: https://blog.passle.net/post/102jafb/cmo-series-ep146-ralph-allen-of-kelley-drye-warren-on-driving-profitability See less -