Rogers Media to pay $200,000 to settle alleged anti-spam law violations

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Canada’s anti-spam legislation (CASL) first came into effect July 1, 2014, and several companies have failed to follow its requirements.  Now, Rogers Media has agreed to pay $200,000 in fines to the Canada Radio-Television and Telecommunications Commission (CRTC) for sending unsolicited email advertisements in violation of the CASL regulations. The alleged violations occurred between July 2014 and July 2015 when Rogers Media sent e-mails to consumers with an “unsubscribe” button that did not work properly. Businesses are required to respond to a consumers “unsubscribe” request within 10 business days  under the CASL. While this was the first unsolicited email sent by Rogers Media, CRTC hopes to make it the last.

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