States Crack Down on Tech Platforms Over Child Safety

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  • New Jersey AG Matthew Platkin and the Division of Consumer Affairs have filed a lawsuit against messaging app provider Discord, Inc., alleging deceptive business practices in violation of state consumer protection laws. The complaint claims Discord misled parents about the effectiveness of its safety features and concealed risks to children, despite knowing its controls were inadequate. Relief sought includes declaratory and injunctive relief, civil penalties, disgorgement, costs, and fees.
  • In Florida, AG James Uthmeier announced a subpoena to online gaming platform Roblox, seeking information on how the company markets to children, implements age-verification measures, and moderates user interactions, including chat rooms.
  • The Florida AG also filed a lawsuit against Snap, Inc., the operator of Snapchat, alleging the platform’s addictive design features—such as infinite scrolling, push notifications, and personal engagement metrics—cause psychological harm to minors and violate state consumer protection laws. The complaint seeks declaratory and injunctive relief, civil penalties, punitive damages, attorneys’ fees, and costs.
  • Tech-related harms to youth remain a growing focus for state AGs. Related efforts include legislation led by California AG Rob Bonta requiring black box warnings about social media risks for youth, and a bill championed by Connecticut AG William Tong mandating default youth settings on social platforms.
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