Survey of Professional Services Industry’s Privacy Practices

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To help identify trends in privacy representations, BCLP reviewed the websites and privacy notices of each professional services company listed within the Fortune 500.

The following summarizes current industry trends:

  • Privacy notices are, on average, about 7 months old.
  • While the majority of professional services companies have updated the privacy notices to account for the CCPA, about a quarter of the companies have not.
  • Unlike the Fortune 500 generally, professional services company privacy notices that reference enumerated categories are predominantly using lists (instead of tables or charts) to convey information.
  • While a slight majority of companies state that they do not sell personal information, a significant percentage (a little over a quarter) are silent or unclear about their selling practices which, itself, might be alleged to violate the CCPA.
  • The vast majority of websites and privacy notices do not include a “Do Not Sell” option.
  • Only about a third of companies that disclose that they sell information are providing a “Do Not Sell” option; that is a far smaller percentage than observed in most other industries.
  • Most professional services companies offer access and deletion rights.
  • The average quantity of behavioral advertising cookies on a corporate homepage is 5.7.
  • 37% of professional services companies are deploying a cookie notice or banner, and a significant portion of those are attempting to obtain opt-in consent.
  • The deployment of a cookie notice marginally correlates to the use of advertising cookies.

[View source.]

DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations.

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