On December 8, 2022, Teleperformance USA reported a data breach with the Texas Attorney General after learning that an unauthorized party had accessed confidential consumer information that was entrusted to the company. According to Teleperformance USA, the breach resulted in the names, addresses and Social Security numbers being compromised. Recently, Teleperformance USA sent out data breach letters to all affected parties, informing them of the incident and what they can do to protect themselves from identity theft and other frauds.
If you received a data breach notification from Teleperformance USA, it is essential you understand what is at risk and what you can do about it. Data breaches put your sensitive information in the hands of criminals who are looking to turn a profit at your expense. However, as a data breach victim, you have rights, and it is important to be familiar with all of your options. To learn more about how to protect yourself from becoming a victim of fraud or identity theft and what your legal options are in the wake of the Teleperformance USA data breach, please see our recent piece on the topic here.
What We Know About the Teleperformance USA Data Breach
The available information regarding the Teleperformance USA breach comes from the company’s filing with the Texas Attorney General’s office. However, because the company has not yet posted notice of the breach on its website or otherwise released details of the incident, little is known about what led up to the Teleperformance USA data breach.
However, upon discovering that sensitive consumer data was made available to an unauthorized party, Teleperformance USA began to review the affected files to determine what information was compromised and which consumers were impacted. While the breached information varies depending on the individual, it may include your name, address and Social Security number.
On December 8, 2022, Teleperformance USA sent out data breach letters to all individuals whose information was compromised as a result of the recent data security incident. At this point, the total number of victims impacted by the Teleperformance USA data breach remains unknown. However, the Texas Attorney General reports that there were 2,631 victims in that state alone.
More Information About Teleperformance USA
Founded in 1910, Teleperformance is a customer service management company based in Paris, France. Teleperformance USA, the US division of the company, was founded in 1993 and is based in Salt Lake City, Utah. The company provides customer acquisition management, customer care, technical support, debt collection, social media services, and other services to corporate clients in more than 88 countries. Teleperformance USA employs more than 3,159 people and generates approximately $602 million in annual revenue.
