There is a tendency to view “bringing services back in-house” as a sign of failure. That’s not always the case. It is inevitable that contract terms expire or companies’ priorities change. So repatriation of services should be seen as a fact of life, not as an admission of failure. Regardless of the cause, how should a business go about the process of, firstly, considering whether to bring project services back in-house and, secondly, preparing for the repatriation process to ensure that services can be

brought back in-house without unnecessary loss of service continuity?