On May 12, 2023, TD Bank filed a notice of data breach with the Office of the Maine Attorney General after the company was informed by NCB Management Services, Inc. about a data incident affecting the security of certain TD Bank customers. Based on the company’s official filing, the incident resulted in an unauthorized party gaining access to consumers’ names, addresses, account numbers, date of birth and Social Security numbers. After confirming that consumer data was leaked, TD Bank began sending out data breach notification letters to all individuals who were impacted by the recent data security incident.

If you ever had an account at TD Bank and recently received a data breach notification, it is essential you understand what is at risk and what you can do about it. To learn more about how to protect yourself from becoming a victim of fraud or identity theft and what your legal options are in the wake of the TD Bank / NCB Management Services data breach, please see our recent piece on the topic here.

What We Know So Far About the TD Bank Breach

News of the TD Bank data breach is still fresh; however, what we know at this point comes from the company’s filing with the Maine Attorney General. According to this source, NCB Management Services, Inc. is a debt collection agency used by TD Bank to collect outstanding amounts owed. On February 4, 2023, NCB Management Services learned that an unauthorized party gained access to its computer system. In response, the company secured its network and launched an investigation into the incident.

The NCB Management Services investigation confirmed that an unauthorized party had gained access to certain files on the company’s computer network that contained confidential information relating to certain TD Bank customers who had previously closed their bank accounts and loans.

On April 14, 2023, NCB Management Services informed TD Bank that the breach affected some of the company’s clients.

Upon discovering that sensitive consumer data was made available to an unauthorized party, TD Bank began to review the affected files to determine what information was compromised and which consumers were impacted. While the breached information varies depending on the individual, it may include your name, address, account number, date of birth and Social Security number.

On May 12, 2023, TD Bank sent out data breach letters to all individuals whose information was compromised as a result of the recent data security incident.

More Information About TD Bank

TD Bank is a multinational financial institution based in Toronto, Ontario, Canada. TD Bank operates nearly 1,200 branches in the United States, serving over 6.5 million customers. TD Bank employs more than 80,000 people and generates approximately $35 billion in annual revenue.

More Information About NCB Management Services, Inc.

NCB Management Services, Inc. is a business services company based in Trevose, Pennsylvania. NCB Management Services was founded in 1994 and provides corporate clients with Accounts Receivable Management and Call Center Management solutions designed to decrease the company’s clients’ outstanding accounts receivable. NCB also purchases debt directly. NCB Management Services employs more than 375 people and generates approximately $50 million in annual revenue.