On October 1, 2024, Truist Bank filed a notice of data breach with the Attorney General of California after discovering that an incident at Financial Business and Consumer Solutions, Inc. (“FBCS”) resulted in Truist data being exposed to unauthorized access. In this notice, Truist explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information, which includes their names, Social Security numbers, account numbers, dates of birth, and addresses. Upon completing its investigation, Truist began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.
If you received a data breach notification from Truist Bank, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the Truist Bank / FBCS data breach. For more information, please see our recent piece on the topic here.
What Caused the Truist Bank / FBCS Data Breach?
The Truist Bank / FBCS data breach was only recently announced, and more information is expected in the near future. However, Truist’s filing with the Attorney General of California provides some important information on what led up to the breach. According to this source, FBCS is a third-party debt collection company that provides certain services to Truist Bank.
On February 26, 2024, FBCS learned that an unauthorized party had gained access to parts of its computer network. In response, FBCS secured its network and then brought on a team of third-party data security experts to assist with its investigation.
Through this investigation, FBCS was able to determine that an unauthorized party gained access to its network between February 14, 2024 and February 26, 2024, including files containing confidential consumer information.
After learning that sensitive consumer data was accessible to an unauthorized party, FBCS reviewed the compromised files to determine what information was leaked and which consumers were impacted. While the breached information varies depending on the individual, it may include your name, Social Security number, account number, date of birth, and address.
On October 1, 2024, Truist Bank sent out data breach letters to anyone who was affected by the recent data security incident. These letters should provide victims with a list of what information belonging to them was compromised.
More Information About Truist Bank
Truist Bank is a financial services company based out of Charlotte, North Carolina. Truist Bank was formed through the 2019 merger of BB&T and SunTrust. Truist operates over 2,700 branches in 15 states and Washington, D.C. Truist Bank employs more than 41,368 people and generates approximately $23 billion in annual revenue.
