On June 30, 2023, United Bank filed a notice of data breach with the Attorney General of Massachusetts after discovering a vulnerability within a third-party software tool used by the bank. In this notice, United Bank explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information, which includes their names and bank account numbers. Upon completing its investigation, United Bank began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.

If you received a data breach notification from United Bank, it is essential you understand what is at risk and what you can do about it. Banks and other financial institutions maintain an incredible amount of information on behalf of their customers. And, as we’ve mentioned in previous blog posts, these companies have an obligation to keep your data secure. If any company’s negligence causes or contributes to a data breach, it may be liable to victims through a data breach lawsuit. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft as well as discuss your legal options following the United Bank data breach.

What Caused the Data Breach Affecting United Bank Customers?

The data breach affecting United Bank customers was only recently announced, and more information is expected in the near future. However, United Bank’s filing with the Attorney General of Massachusetts provides some important information on what led up to the breach. According to this source, the incident involved the bank’s use of a third-party software tool that had been compromised. While the United Bank data breach letter doesn’t specifically state that the incident was related to the MOVEit vulnerability, the ransomware gang responsible for the MOVEit breach listed United Bank as one of its victims.

Regardless, after learning about the compromised software program, United Bank took steps to minimize any impact and installed all patches to eliminate the software vulnerability. United Bank also launched an investigation into the incident with the assistance of third-party data security specialists. Ultimately, United Bank confirmed that an unauthorized party accessed certain customer data.

After learning that sensitive consumer data was accessible to an unauthorized party, United Bank reviewed the compromised files to determine what information was leaked and which consumers were impacted. While the breached information varies depending on the individual, it may include your name and bank account numbers.

On June 30, 2023, United Bank sent out data breach letters to anyone who was affected by the recent data security incident.

More Information About United Bank

Founded in 1839, United Bank is a financial institution based in Charleston, West Virginia. United Bank operates approximately 222 branches in West Virginia, Virginia, Washington D.C., Maryland, Ohio, Pennsylvania, North Carolina, South Carolina, and Georgia. United Bank is a wholly-owned subsidiary of United Bankshares, Inc., which also operates George Mason Mortgage, United Brokerage, and Crescent Mortgage. United Bank employs more than 3,000 people and generates approximately $795 million in annual revenue.