On March 14, 2023, Voya Financial Advisors, Inc. (“VFA”) filed a notice of data breach with the Massachusetts Office of Consumer Affairs and Business Regulation after learning that sensitive consumer information stored on the company’s computer system was accessible to an unauthorized party. Based on the company’s official filing, the incident resulted in an unauthorized party gaining access to consumers’ names, addresses, and Social Security numbers. After confirming that consumer data was leaked, Voya Financial Advisors began sending out data breach notification letters to all individuals who were impacted by the recent data security incident.

If you received a data breach notification from Voya Financial Advisors, it is essential you understand what is at risk and what you can do about it. As we’ve recently discussed in other posts, data breaches such as this one put consumers at a much higher risk of being victims of identity theft and other frauds. At the same time, companies are aware of the significant risk of cyberattacks and can mitigate these risks by ensuring they implement a robust data security system. To learn more about how to protect yourself from becoming a victim of fraud or identity theft and what your legal options are in the wake of the Voya Financial Advisors data breach, please see our recent piece on the topic here.

What We Know So Far About the Voya Financial Advisors Breach

The information about the Voya Financial Advisors breach comes from the company’s filing with the Massachusetts Attorney General. According to this source, on February 9, 2023, VFA discovered that an unauthorized “malicious actor” had gained access to an employee’s email account. In response, Voya Financial Advisors secured its IT network and then launched an investigation into the incident in hopes of learning more about the breach and what, if any, consumer data was leaked as a result.

The VFA data breach investigation confirmed that the unauthorized party was able to access certain files that contained confidential consumer information.

Upon discovering that sensitive consumer data was made available to an unauthorized party, Voya Financial Advisors began to review the affected files to determine what information was compromised and which consumers were impacted. While the breached information varies depending on the individual, it may include your name, address and Social Security number.

On March 14, 2023, Voya Financial Advisors sent out data breach letters to all individuals whose information was compromised as a result of the recent data security incident.

More Information About Voya Financial Advisors, Inc.

Voya Financial Advisors, Inc. is a brokerage firm and division of Voya Financial, a financial services company based in New York, New York. Voya is a provider of retirement plan solutions for tax-exempt employers. The company offers securities through Voya Financial Advisors, Inc. Voya Financial employs more than 7,200 people and generates approximately $7 billion in annual revenue.