Bottom line? While it feels like everyone is using these services today, they should first be deemed “secure” or “company standard” by the IT department.
The business benefits of shadow IT
We’ve taken a look at what causes shadow IT to flourish, and those reasons can be directly related to the benefits that shadow IT offers an organization:
When employees are frustrated with the speed of the IT department, they’ll turn to shadow IT to avoid bottlenecks. This is a benefit as it speeds up processes that may otherwise cause unnecessary, vexing delays.
Shadow IT solutions empower each of your employees to take action in manners that they may not otherwise have been technologically capable of.
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Decreased technology costs
With more solutions scattered across employees, EUCs can take the stress off your IT department and allows them to focus on more valuable matters, resulting in increased productivity. Shadow IT solutions are also often much cheaper than other technology the IT employees may employ.
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Leveraging employee insights to improve processes
When you have more employees engaged in shadow IT, you have more employee engagement and thus gain better visibility into opportunities for improvement and increased insight into employee needs.