The leveraging of outsourcing engagements to implement and support digital transformation solutions is emerging as the foundation for the next generation of outsourcing. Digital transformation is a critical part of many…
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/ Business Organizations, Commercial Law & Contracts, Science, Computers, & Technology
Digital transformation continues to be a buzzword for 2025, with companies considering or implementing new user-facing and back-office artificial intelligence (AI) solutions and other digital tools to enhance end-user experience…
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/ Commercial Law & Contracts, Science, Computers, & Technology
As part of our Spotlight series, we welcome Marie Davy, who recently joined Morgan Lewis as a partner in our Paris office, to discuss key issues to consider when negotiating global distribution agreements…
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/ Commercial Law & Contracts, International Law & Trade
Gone are the days when a company could outsource the “people” that perform a business process without considering, and likely including in the outsourcing arrangement, the digital enablement of the underlying workflows and…
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/ Commercial Law & Contracts, Intellectual Property, Science, Computers, & Technology
The business process outsourcing (BPO) market is growing at an unprecedented rate as technological advancements transform traditional BPO models to keep up with evolving business needs. As BPO service providers implement and…
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/ Privacy, Science, Computers, & Technology
Interest in offshore business centers, commonly known as global capability centers (GCCs), continues to rise as US companies across industries look to establish overseas offices and hire skilled workers to support critical…
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/ Business Organizations, Commercial Law & Contracts, International Law & Trade
Each outsourcing transaction has its own unique characteristics and business drivers and, therefore, will include its own deal-specific terms. A key initial consideration to think about when beginning an outsourcing initiative…
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/ Commercial Law & Contracts, Labor & Employment Law
Whether form or template agreements are for a company’s own services or are used for the procurement of goods and services, leveraging forms can be a useful tool to maintain consistent terms and conditions. With the advancement…
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/ Commercial Law & Contracts, Science, Computers, & Technology
Artificial intelligence (AI) is reshaping modern society, enabling the automation and modification of routine human activities and, consequently, enhancing efficiency and productivity. Like any technological development, AI…
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/ Administrative Law, Privacy, Science, Computers, & Technology
While artificial intelligence has not quite yet achieved singularity, the last fortnight brought about a substantial update to the AI regulatory landscape. As of February 2, Chapters I and II of the EU AI Act have entered into…
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/ Administrative Law, Privacy, Science, Computers, & Technology
In our latest blog post, we shared a few considerations for compliance in the context of complex outsourcing contracts. Continuing on this theme, we take a look into the matter of data protection compliance…
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/ Commercial Law & Contracts, Privacy, Science, Computers, & Technology
In the current, highly competitive, business landscape, businesses face the challenge of optimizing efficiency, enhancing productivity, and reducing costs, all while maintaining the quality of their services. One of the…
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/ Business Organizations, Commercial Law & Contracts, Science, Computers, & Technology
On January 14, the UK government published a consultation on new measures to tackle the increasing threat of ransomware attacks. Ransomware is malicious software (malware) that infects a victim’s computer system and prevents the…
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/ Privacy, Science, Computers, & Technology
European regulators recently published clarifications on the scope of ICT services under the EU Digital Operational Resilience Act (DORA), prepared by the European Commission, which confirms previous guidance and enables…
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/ Finance & Banking, Science, Computers, & Technology
On January 13, 2025, the United Kingdom’s Prime Minister Sir Keir Starmer announced the UK AI Opportunities Action Plan. The AI Opportunities Action Plan outlines the UK’s intentions to become a world leader in artificial…
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/ Science, Computers, & Technology
