News & Analysis as of

Airlines Consumer Complaint System

Troutman Pepper

DOT Deputizes State AGs to Pursue Consumer Claims Against Airlines, Circumventing Long-Standing Preemption

Troutman Pepper on

The U.S. Department of Transportation (DOT) recently announced an Airline Passenger Protection Partnership with state attorneys general (AGs), marking a significant expansion of AGs’ regulatory reach. This partnership, formed...more

Cozen O'Connor

Expect Turbulence Ahead as State AGs and DOT Join Forces to Investigate Airlines and Travel Agencies

Cozen O'Connor on

Last week, the U.S. Department of Transportation (DOT) announced an Airline Passenger Protection Partnership with state AGs (Partnership), which is the latest example of how AGs continue to expand their regulatory reach...more

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