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Mia Reini and Monica Lopez Reinmiller on a Risk-Based Approach to Managing Employee Hotlines
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Propel: The branding and uniqueness of self-driving vehicles – an overview of design law
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When successful, a CRM system helps firms efficiently manage contacts and tracks interactions with current and potential clients to improve business development outcomes. Without a proper implementation strategy, however, a...more
According to a recent survey by Thomson Reuters, less than 10% of firms find their current CRM system valuable, and nearly 20% find it not effective at all. Too many firms have failed to accurately assess their needs before...more
In every industry, people often struggle to forecast trends, anticipate market shifts, and understand consumer behavior and are hindered by a lack of predictive clarity. With data coming in from too many internal and external...more
In today's interconnected global economy, supply chain optimization plays a critical role in driving business success. However, unpredictable weather events such as hurricanes, tropical storms, and extreme weather conditions...more
Upgrading critical applications has become a common challenge for corporate IT departments. Software vendors can deploy major releases more quickly because of improvements in coding and testing tools and some tie eligibility...more
Finding the right CRM system for your law firm can be trickier than catching a leprechaun. There are many options to consider, each with its own unique features and functions....more
Revenue stagnation is a looming challenge, throttling the vitality of energy sector businesses hungry for growth. In a rapidly evolving marketplace, outdated models obstruct the path to increased profitability and operational...more
Process inefficiency can create problems that quietly stifle productivity and potential growth. In an era of rapid digitalization, companies that lag in business process improvement risk falling behind competitors who embrace...more
For years, law firm client development has evolved along a continuum, from marketing to business development to sales. While the individual paths may be distinct and may diverge in some areas, it’s vital to be able to...more
As we prepare to hand out candy to the ghouls, ghosts, goblins, princesses or whatever may knock on our front doors, one thing that most firms aren’t prepared for is managing their data on a regular basis leaving their CRM...more
Through many of our projects, clients often mention alignment as a gas "Producer" or "Optimizer." The distinction lies in where the operational focus is attuned – flowing assured gas to customers or optimizing earnings...more
Autumn is a time for reflection and recalibration for law firms. The changing season is a strategic opportunity to assess and optimize your Customer Relationship Management (CRM) system....more
The digital era has seen the evolution of Customer Relationship Management (CRM) systems from simple digital address books to sophisticated tools packed with features like artificial intelligence, predictive analytics and...more
Customer Relationship Management (CRM) systems have evolved as integral tools in the business landscape. When properly implemented and managed, they hold the potential to skyrocket an organization’s growth. However, the...more
Having a Customer Relationship Management (CRM) system isn’t enough to achieve success in today’s dynamic business landscape. The real edge comes from leveraging your CRM’s advanced capabilities, ensuring it’s tailored to...more
During the dog days of summer, as law firms begin preparing for the fall and winter seasons, there is no better time to dive into a crash course on contact management to help with CRM clean up. This knowledge holds value...more
A CRM (Customer Relationship Management) system streamline the time-consuming tasks of client management to make communications more efficient for law firms and more meaningful for their clients. With an optimized CRM system,...more
Artificial Intelligence (AI) and automated systems can increase efficiency and help reduce human error. However, the National Institute of Standards and Technology (NIST), the White House, and the Equal Employment Opportunity...more
Join our upcoming live webinar with PwC and AgFirst Farm Credit Bank for in-depth insights on innovative, easy-to-replicate ways you can leverage no-code workflow automation to elevate your team’s efficiency. When every...more
As today’s legal teams are being faced with the challenge of strategic investment – time, money, focus, etc. – can technology help fill in the gaps? Too often, legal teams think that growing – in both employee count and...more
Businesses strive toward continuous improvement. When a business first starts, it’s inherently reactive and focused on the basic transactions. As processes and systems develop, so does the business evolve into more stability....more
While CRM systems are essential to assist in communicating effectively and coordinating your responses and outreach during this crisis, there are also a number of other supporting technologies that you can invest in and...more
For a wide range of companies during the COVID-19 crisis, there’s more burden than ever on the legal department. Because of that, Legal Operations professionals are under huge pressure to keep the legal ecosystem of in-house...more
The rapid pace of technology development can be dizzying. In the professional services arena, technology is accelerating change in every department and practice and affects almost all roles and responsibilities. In...more
2019 was a big year for ethics and compliance. In fact, it is easy to argue that since the adoption of the compliance provisions in the US Sentencing Guidelines in 1991, compliance had its biggest year....more