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The Market Leaders Podcast

Market Leaders Podcast Episode 95: Navigating the legal landscape: The Big Four vs. Traditional law firms with Guest Chris Pullen

In this episode of the Market Leaders Podcast, David Ackert interviews Guest Chris Pullen, Head of Business Development at Kennedys. Chris shares his extensive experience spanning over thirty years in law, including a...more

JD Supra Perspectives

Implement Post-Matter Debriefs in Your Marketing Strategy to Stand Out From the Crowd

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Rebecca Edwards Hnatowski and Beth Cuzzone look at the importance of post-matter client debriefs, and how to get them done....more

JD Supra Perspectives

Integrations and Taxonomy in Experience Management

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The last in a three-part series on getting started in Experience Management by Rachel Shields Williams – Director, Knowledge Management Enablement & Insights at Sidley Austin LLP....more

JD Supra Perspectives

Business Uses of a Modern Experience Platform

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The second in a three-part series on getting started in Experience Management by Rachel Shields Williams, Director, Knowledge Management Enablement & Insights at Sidley Austin LLP....more

JD Supra Perspectives

Getting Started in Experience Management – Part One: Building the Business Case

JD Supra Perspectives on

The first in a three-part series on deploying Experience Management in a law firm, by Rachel Shields Williams....more

JD Supra Perspectives

How to Take Client Service (and Business Growth) to the Next Level in 2023

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Rebecca Edwards and Beth Cuzzone explain how marketers and BD professionals can grow revenue by helping to take client relationships to the next level, outlining activities from low to high investment of time and resources....more

JD Supra Perspectives

Why Corporate Law Firms Need a Client Value Team

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Is it time to put the day-to-day work of managing client experience into the hands of professionals who are trained to do so? Allison Nussbaum suggests that, yes, it is....more

JD Supra Perspectives

Not New, Just Normal: Three Ways to Elevate the Client Experience in 2020

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Current best practices for cultivating client relationships are not inherently new, unwieldy, nor unprecedented. Jenna Schiappacasse with an in-house perspective....more

JD Supra Perspectives

Experts Suggest Highly Functioning Client Teams Benefited Both Client and Firm During COVID-19 Crisis

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Jon Mattson makes a case for the value of client teams (for firms and clients) during times of crisis....more

Legal Marketing Association (LMA)

Flexing Strategic Muscles: Business Development Team Drives Law Firm Combination Forward

Erin Corbin Meszaros offers an example from the front lines of how a modern, data-driven department can provide value to firm leadership making strategic decisions....more

JD Supra Perspectives

Ways to Avoid Competing on Price Alone for New Legal Work

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The increasing and relentless price pressure on outside legal services will only continue in 2020 and beyond. Julie Savarino with a perspective on how to respond....more

The Market Leaders Podcast

Design Thinking in Legal Marketing - Market Leaders Podcast with Molly Porter

Join David Ackert as he interviews Molly Porter, Director of Marketing at Seyfarth in this episode of the Market Leaders Podcast. Tune in to hear them discuss: - How Molly applies Design Thinking concepts to better connect...more

Stefanie Marrone Consulting

Change is Coming: What Clients Want and Need Today From Law Firms - Key Takeaways from the 2019 LMA Annual Conference

Stefanie Marrone with an in-depth recap of key takeaways and insights from LMA2019 programming in Atlanta this year....more

JD Supra Perspectives

Investing in the Relationship: Making Legal Collaboration Work in 2018

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In-house perspective: a competitive advantage for law firms may be the ability to collaborate instead of compete....more

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