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Consumer Financial Protection Bureau (CFPB) Consumer Complaint System Federal Trade Commission (FTC)

Ballard Spahr LLP

CFPB: Most debt collection complaints in 2023 were attempts to collect debts not owed

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The most frequent consumer debt collection complaints filed with the CFPB in 2023 were attempts to collect debts that actually were not owed, the bureau said in its annual Fair Debt Collection Practices Act report....more

Holland & Knight LLP

Government Investigations: Insight from a Former Federal Trade Commission Director

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Holland & Knight hosted Dama Brown, the former Regional Director of the Federal Trade Commission's (FTC) Southwest Region, for a webinar presentation on Aug. 11, 2021. During the interview, Holland & Knight Partner Anthony...more

Hudson Cook, LLP

Welcome to the Sunshine

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Life under a rock has its benefits - you probably don't get many houseguests, and you're never sunburned. But there are some drawbacks, too. The main one is that you definitely don't know what's been going on out here in the...more

Ballard Spahr LLP

CFPB issues seventh annual FDCPA report

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The CFPB has issued its seventh annual Fair Debt Collection Practices Act report covering the CFPB’s and FTC’s activities in 2017. The CFPB’s previous FDCPA annual reports began with a message from former Director Cordray....more

Ballard Spahr LLP

FTC releases annual report on consumer complaints

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According to its newly-released Consumer Sentinel Network Data Book, the FTC received complaints from 2.68 million consumers in 2017, a decrease from 2016 when 2.98 million consumers submitted complaints....more

Ballard Spahr LLP

FTC to host June 9 forum on marketplace lending

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The interest of federal regulators in marketplace lending continues to grow. In March 2016, the CFPB announced that it is taking complaints about marketplace lenders. In July 2015, the Treasury Department issued a request...more

Ballard Spahr LLP

CFPB issues 2016 FDCPA report

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The CFPB has issued its fifth annual Fair Debt Collection Practices Act report covering the CFPB’s activities in 2015. In the background section of the report, the CFPB provides various statistics about the debt collection...more

Dorsey & Whitney LLP

The New “Yelp.com” for the Consumer Finance Industry

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Since the creation of the Consumer Financial Protection Bureau (“CFPB”) in 2010, the CFPB has been accepting consumer complaints regarding financial services companies, and has been publishing data regarding these complaints...more

Ballard Spahr LLP

CFPB to participate in FTC Atlanta debt collection program

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The CFPB will be participating in the FTC’s third “Debt Collection Dialogue” to be held in in Atlanta, Georgia on November 18, 2015. Gregory Nodler, CFPB Senior Counsel for Enforcement Policy and Strategy, is scheduled to be...more

Ballard Spahr LLP

FTC Issues 2014 Complaints Report

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The Federal Trade Commission received more than 2.5 million consumer complaints in 2014, according to its newly released Consumer Sentinel Network Data Book. The annual report provides national and state-by-state data on...more

Ballard Spahr LLP

Can the CFPB be far behind?

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Yesterday, the FTC announced that it has made its online Complaint Assistant easier to use for consumers who want to file a complaint with the FTC through their mobile device. While the CFPB has optimized its Spanish...more

Ballard Spahr LLP

FTC Emphasizes 'Aggressive Enforcement' and 'Vigorous Education' on Military Consumer Protection Issues

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Charles A. Harwood, Deputy Director of the Bureau of Consumer Protection of the Federal Trade Commission, testified before a U.S. Senate committee last week about military consumer protection issues. Deputy Director Harwood's...more

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