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Consumers

Sheppard Mullin Richter & Hampton LLP

FTC and DOJ File Amended Complaint Against Cash Advance Fintech

On December 30, the Department of Justice (DOJ), at the Federal Trade Commission’s (FTC) referral, filed an amended complaint against an online cash advance provider. The complaint now names the company’s CEO as a defendant,...more

Searcy Denney Scarola Barnhart & Shipley

Protecting Yourself from Dangerous Products: Tips for Consumers

Dangerous products are far more common than they should be. Despite manufacturers’ and retailers’ obligations to avoid putting dangerous products on the market, numerous people suffer serious and fatal injuries caused by...more

A&O Shearman

UK Financial Conduct Authority sets out focus areas for Consumer Duty

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The Financial Conduct Authority has set out its priorities under the Consumer Duty for the remainder of 2024 and for 2025. The FCA's priorities include embedding the Consumer Duty and raising standards, enhancing...more

A&O Shearman

UK Financial Conduct Authority publishes guidance on firms' approaches to Consumer Duty board reports

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The Financial Conduct Authority has published its findings following a thematic review into firms' approaches to completing the first annual Consumer Duty board report. Under the Duty, a firm must prepare a report for its...more

White & Case LLP

Navigating the Evolving Era of Greenwashing Regulations in the Fashion Industry

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In recent years, sustainability and ESG compliance have become pivotal factors in consumer purchasing decisions. The fashion industry – from luxury to high street brands to online fast fashion retailers – as a significant...more

Perkins Coie

Senate Bill 940 Changes Consumer Arbitrations in California

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California Senate Bill 940 (SB 940) goes into effect on January 1, 2025.  SB 940 introduces new restrictions and requirements that will change how consumer disputes are arbitrated in California. The law has potentially...more

Davis Wright Tremaine LLP

FCC Issues NOI on Broadband Data Caps

On October 15, 2024, the Federal Communications Commission (FCC) issued a Notice of Inquiry (NOI) seeking information about broadband providers' current use of data caps in both the fixed and mobile broadband service markets...more

Husch Blackwell LLP

Americans’ Growing Appetite for Risk and Shrinking Responsiveness to Potential Product Issues

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Over one-third of Americans (36%) now report that they would continue to use products even after a recall, according to recent data collected by MasterControl, a provider of quality management and manufacturing software. The...more

Bennett Jones LLP

Differences in Consumer Protection Legislation Continue to Deter National Consumer Protection Based Class Actions

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The Supreme Court of British Columbia’s recent December 2023 decision in MacKinnon v Pfizer Canada Inc. (MacKinnon) illustrates that certifying a national class action against product manufacturers based on breaches of...more

Wilson Sonsini Goodrich & Rosati

FCC Issues Notice of Proposed Rulemaking Regarding the Use of AI-Generated Technologies for Consumer Communications

The Federal Communications Commission (FCC) recently issued a unanimous Notice of Proposed Rulemaking and Notice of Inquiry targeting the use of AI-related technologies for communicating with consumers. In the proposed rule,...more

BakerHostetler

Money, Money, Money - How Does the FTC Get Money Back to Consumers?

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For those of you enjoying the summer weather and listening to ABBA on repeat (or maybe that’s just me), you might have missed that earlier this month the Federal Trade Commission (FTC) released its Annual Report on Refunds to...more

Ankura

Ankura Monthly Economic Indicators Overview - April 2024

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The economy grew at a moderate pace in Q4 2023, with inflation ticking up slightly in March, with core CPI rising 3.8%. U.S. consumer sentiment remains stable, with steady spending despite some pockets of weakness. Disposable...more

McGlinchey Stafford

FDUTPA Dismissal: Implications for Non-Consumer Plaintiffs

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On April 4, 2024, the Middle District of Florida dismissed a non-consumer plaintiff’s Florida Deceptive and Unfair Trade Practices Act (FDUTPA) claim for failure to plead injury to consumers. This ruling underscores the...more

Shipkevich PLLC

Credit Card Rewards Programs Oversight – The Next Notch in the CFPB’s Payments Space Regulatory Belt

Shipkevich PLLC on

In another move highlighting the Consumer Financial Protection Bureau's (the “Bureau” or “CFPB”) continued focus on the payments space, the CFPB has issued a new report finding consumers are encountering numerous problems...more

Sheppard Mullin Richter & Hampton LLP

CFPB Targets Credit Card Rewards Programs

On May 9, the CFPB issued a new report highlighting the issues consumers encounter with credit card rewards programs. The report was released in conjunction with a hearing co-hosted with the Department of Transportation and...more

Klein Moynihan Turco LLP

States Revisit Their Continuity Billing Laws

In the wake of increasing continuity billing practice complaints, the Federal Trade Commission (“FTC”) is again taking a hard look at the space. The FTC has once again reviewed its 1973 Negative Option Rule, which was...more

Walkers

Transposition of Credit Servicers Directive in Ireland – Overview

Walkers on

On 29 December 2023, the Minister for Finance signed the European Union (Credit Servicers and Credit Purchasers) Regulations 2023 (the "Regulations") into law, thereby transposing the Directive on credit servicers and credit...more

Sheppard Mullin Richter & Hampton LLP

Colorado Introduces an AI Consumer Protection Bill

Colorado is the latest state to introduce a bill focused on consumer protection issues when companies develop AI tools. The bill imposes obligations on developers and deployers of AI systems. Additionally, the bill provides...more

BCLP

AI Recipe for Success - What Does Responsible Adoption of AI Really Mean in the Context of the Consumer Duty?

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The FCA have stated that firms should “have scope to innovate whilst protecting consumers” – but what does this mean in the context of rapidly developing AI technology? In particular, how does the higher standard imposed by...more

BCLP

Duty Bound - Paved with good intentions? The future of the Consumer Duty

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The intention behind the implementation of the Consumer Duty is commendable. However, as firms seek to comply with the new requirements, there is a real risk that it may drive unintended, negative consequences....more

ArentFox Schiff

Legal Considerations for GCs and CFOs in the Fashion and Retail Industry in 2024

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The fashion and retail industry experienced another year of considerable change in 2023. As advancements in artificial intelligence (AI) spurred innovation within the industry, consumers and regulators worldwide called for...more

Cozen O'Connor

AGs Advocate for Implementation of Proposed Menthol Cigarette Ban

Cozen O'Connor on

A group of 21 AGs wrote a letter to the White House Office of Management and Budget asking it to quickly finalize its review of an FDA proposed rule that would ban menthol cigarettes and flavored cigars....more

Sheppard Mullin Richter & Hampton LLP

Bookmark This!: Colorado Launches Universal Opt Out Mechanism List

In anticipation of July 1, 2024, requirements to allow consumers the ability to use “universal opt out mechanisms” in certain circumstances, Colorado has posted its “universal opt out shortlist.” The list is indeed short....more

Ballard Spahr LLP

CFPB Publishes Language Access Plan for Consumers With Limited English Proficiency

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Throughout the past few years, the CFPB has sought input from a range of stakeholders, including community-based organizations and financial institutions, for feedback about how it can improve consumer financial products and...more

Ballard Spahr LLP

CFPB Language Access Plan for Consumers with Limited English Proficiency

Ballard Spahr LLP on

Throughout the past few years, the CFPB has sought input from a range of stakeholders, including community-based organizations and financial institutions, for feedback about how it can improve consumer financial products and...more

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