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Consumers Financial Conduct Authority (FCA)

BCLP

AI Recipe for Success - What Does Responsible Adoption of AI Really Mean in the Context of the Consumer Duty?

BCLP on

The FCA have stated that firms should “have scope to innovate whilst protecting consumers” – but what does this mean in the context of rapidly developing AI technology? In particular, how does the higher standard imposed by...more

White & Case LLP

5 things you need to know about … the FCA’s 2021/22 business plan

White & Case LLP on

1. What is the FCA's 2021/22 business plan? The FCA's 2021/22 business plan (the "Business Plan") was published on 15 July 2021 (see here). It provides areas of focus for the FCA in both consumer and wholesale markets, as...more

Hogan Lovells

UK: FCA draft vulnerability guidance: embedding ‘doing the right thing’ in firms’ culture

Hogan Lovells on

The FCA has published a consultation on proposed non-Handbook guidance for firms on the fair treatment of vulnerable customers. The FCA reiterates that vulnerability is one of its key priorities and makes it clear that the...more

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