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Customers Cybersecurity

Skadden, Arps, Slate, Meagher & Flom LLP

AI Insights: Recent Developments That Could Impact How Companies Offer AI-Based Customer Service Chatbots

Two recent developments highlight the challenges companies may face as they explore ways to incorporate AI-based chatbots into their customer service offerings: - A putative class action filed in California federal...more

Bradley Arant Boult Cummings LLP

Hanna Andersson and Salesforce Receive Preliminary Approval for Settlement of CCPA-Based Class Action Litigation

In 2019, Hanna Andersson, a children’s apparel store, suffered a data breach while using a Salesforce e-commerce platform. As a result of the breach, customers filed a class action lawsuit, alleging customer data was stolen...more

Sheppard Mullin Richter & Hampton LLP

Travel Giant Sabre Reaches Deal with State Attorneys General Over Data Breach

The travel giant Sabre Corp. has reached an agreement with multiple State Attorneys General to pay $2.4 million and make certain changes in its cybersecurity policies to settle a multi-state investigation into a 2017 data...more

Faegre Drinker Biddle & Reath LLP

Buyer Beware: The Internet of Things Comes Under New Cyber Attack from Multiple Fronts

It is estimated that by the end of 2020, there will be more than 50,000,000,000 (yes, billion) connected devices that are part of the Internet of Things (IoT). This is a five million percent increase in IoT devices over the...more

Bowditch & Dewey

[Webinar] New Contracts: Pandemic Impact on Contract and Transaction Due Diligence - October 27th, 3:00 pm - 4:00 pm ET

Bowditch & Dewey on

During times of economic turbulence and commercial uncertainty, your business team and corporate counsel are well advised to undertake a more deliberate and thorough due diligence process when entering into contract and...more

Skadden, Arps, Slate, Meagher & Flom LLP

Thoughts for Boards of Directors on the COVID-19 Crisis

Although different in some important respects and rapidly evolving, the global pandemic shares many of the characteristics of other broadscale crisis situations that prior boards of directors have confronted and managed...more

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