News & Analysis as of September 13, 2024

Client Communication

+ Follow

Follow this channel for insights and perspectives by law firm leadership on all manner of activities that facilitate the successful business of law. Marketing, business development, client... more +

Dishwashers, Luggage Cake & Client Retention

International Lawyers Network on 3/20/2024

I’m on hold, listening to what I’m sure this company assured itself was jazzy music, while I try not to grind my teeth together. It has been four weeks since the dishwasher repairman was here to assure me that it would only...more

[Event] Law Firm Leaders and Managing Partners Conference - November 14th - 15th, Austin, TX

DRI on 10/13/2023

Join the Law Practice Management Committee in Austin for a look at the new “Wild West” of issues facing law firm leaders in defense firms around the country. Law Firm Practice Management has entered a new frontier with...more

Deliver Outstanding Advice

Jaburg Wilk on 10/11/2021

Delivering outstanding advice to your client or customer is what you should strive for. My firm has defined its culture and “Deliver Outstanding Legal Advice” is fundamental #1 of the JW Way. Without this, nothing else we do...more

Don’t be a Jerk, Take the High Road

Jaburg Wilk on 1/8/2021

...Don’t be a jerk. Sounds easy, right? After all, we are all taught to “treat others as you’d have them treat you,” or some similarly worded saying with the same general meaning. But what about when someone else acts like a...more

Five Strategies for Dealing with the Egocentric

Jaburg Wilk on 11/25/2020

Adolescence is hard. Many teens struggle with leading with their ego. Rather than being open to learning, they respond with “I know”. They argue points and are not always open to opposing views. Teens typically enter a room...more

Law Firm ILN-telligence Podcast | Episode 21: Carl Grassi, McDonald Hopkins LLC | United States

International Lawyers Network on 10/9/2020

Carl Grassi is a partner with and former chairman of McDonald Hopkins, a top-notch law firm with strategic offices throughout the US and a member of the International Lawyers Network. In this episode, Lindsay and Carl dig...more

Law Firm ILN-telligence Podcast | Episode 12: Marie Macdonald | Miller Samuel Hill Brown | Glasgow, Scotland

International Lawyers Network on 7/17/2020

Marie Macdonald is Chairman of Miller Samuel Hill Brown, in Glasgow, Scotland, a member of the International Lawyers Network. In this episode, Lindsay and Marie talk about the importance of communication throughout a crisis...more

[EP. 45] Are Lawyers Creating Coronavirus Content The Wrong Way?

Nancy Myrland - Myrland Marketing & Social... on 5/18/2020

There has been an amazing increase in the amount and type of Coronavirus COVID-19 content being created by lawyers and law firms. There has also been an increase in the number of people who will freely tell the world you are...more

Client Care in the Time of Coronavirus

International Lawyers Network on 4/8/2020

We’re at a unique point in our histories right now – everything seems to be in an upheaval, and our nerves are frayed. Many of us are finally getting to a place that feels like a new normal, but there are still some things...more

9 Results

View per page

Page: of 1

Firm Leadership › Law Firm Partners › Client Communication

"My best business intelligence, in one easy email…"