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Hospitality Industry Booking.com American Airlines

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Online Travel Update: American Airlines Softens Distribution Strategy, OTA Marketing Spend Surges

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American Airlines’ decision to soften its approach on distribution with travel agents and advisors garnered most of the industry’s attention this week. Otherwise, the holiday week for many was relatively quiet. Enjoy....more

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Global OTA Scrutiny and Airline Distribution Battles: This Week in Online Travel

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This week’s Update features a variety of topics, including Italy’s newly announced investigation of Booking.com, American’s ongoing battle with ASTA and Qantas’ new TMC portal...more

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Online Travel Update: Trip.com Soars with Strong Q4 and Yearly Results, Booking Holdings Releases Earnings and Legal Updates

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Booking Holdings’ recent earnings release garnered much of the industry’s attention this past week for a variety of reasons, including legal. It will be interesting to watch how important changes to the legal landscape affect...more

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Online Travel Update: American Airlines Shifts Bookings Online, Hilton Settles "Junk Fee" Dispute and More

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This week’s Update features a variety of stories, including updates on airlines’ continuing efforts to move away from traditional distribution systems (GDS) and a review of 2023’s booking trends. For those of you interested,...more

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AI in Travel, Resort Fee Legal Battles, and Booking Holdings' ETraveli Appeal: This Week's Online Travel Update

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This past week was dominated by stories regarding AI’s application and use in the travel industry (we’ve included only one of those stories) and recent activity on resort fees (two stories this week). Some highlights...more

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Earnings Reports Reveal Surge for Expedia and Booking, While Google's Trial and IHG Innovations Make Waves in Travel - Online...

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It is earnings season, which makes for a longer Update than usual: - Expedia Enjoys Strong Third Quarter Results. While I am still working my way through the recent Expedia Group earnings call transcript, news of the...more

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Online Travel Update: New Federal Legislation Targets Junk Fees, Booking.com Redesigns Search Results with AI, American Airlines...

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This week’s Update features an important update from my partner Eryn Hoerster on recently proposed federal legislation designed to reign in alleged drip pricing abuses. Readers of our Update know that we’ve featured several...more

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