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Law Firm Associates Client Communication Young Lawyers

International Lawyers Network

Mastering Business Communication: Strategies for Success

Refining your communication skills is a constant journey, whether you’re a seasoned pro or just starting. Here are four actionable steps to elevate your business communication game: 1. Evaluate Your Communication Channels....more

International Lawyers Network

Dishwashers, Luggage Cake & Client Retention

I’m on hold, listening to what I’m sure this company assured itself was jazzy music, while I try not to grind my teeth together. It has been four weeks since the dishwasher repairman was here to assure me that it would only...more

DRI

[Event] Law Firm Leaders and Managing Partners Conference - November 14th - 15th, Austin, TX

DRI on

Join the Law Practice Management Committee in Austin for a look at the new “Wild West” of issues facing law firm leaders in defense firms around the country. Law Firm Practice Management has entered a new frontier with...more

Sands Anderson PC

Dead Men Tell No Tales, But Can Their Lawyers? A Lawyer’s Duty to Disclose the Death of a Client

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Consider the scenario in which opposing counsel provided a settlement offer that the client approved, but the lawyer has not communicated its acceptance to opposing counsel prior to the client’s death. A zealous advocate may...more

International Lawyers Network

How Zoom Fatigue May Be Blocking Your Relationship Development Efforts (And How to Fix It)

“I just can’t do one more online meeting” “You can’t get business that way.” “My clients need me more.” Have you ever said, or thought, any of these things about a virtual event or while involved in a conference...more

LawVision

Law Firm Sales: Keeping in Touch is Everyone’s Job

LawVision on

I felt compelled to write this blog about keeping in touch. I am amazed at how many people who have been laid off or furloughed who have reached out to our team over the past few months. To me, this is similar to reaching out...more

McGlinchey Stafford

Alexa, can you hear my clients? Confidentiality Obligations in the Coronavirus Work from Home Era

McGlinchey Stafford on

Confidentiality is fundamental to the client-lawyer relationship. Are you talking to your lawyer within earshot of a family member or a third person? Are you talking to your lawyer within earshot of a listening device?...more

Jaburg Wilk

Be a Mensch, Not a Jerk

Jaburg Wilk on

JW Way Fundamental #16: Don't be a jerk - always take the high road. "Maintain professionalism at all times. Keep emotions under control. Advocating forcefully for the interests of our clients does not require bullying,...more

Jaburg Wilk

Stay Focused on the Outcome

Jaburg Wilk on

JW Way Fundamental #18: Speak constructively. "Address issues in a candid, direct, kind and respectful manner with those involved or affected. Be courageous enough to say what you believe should be said. Ask questions,...more

Jaburg Wilk

To Understand a Client's Needs Requires Exploration

Jaburg Wilk on

JW Way Fundamental #4: Walk in your client’s shoes. See the world from their perspective. Empathize by understanding their fears and concerns and showing you care. Ask, “If I were in their shoes, what would I want to know and...more

Jaburg Wilk

I Appreciate You

Jaburg Wilk on

JW Way Fundamental #26: Show heartfelt appreciation   "Recognize positive contributions of others. Regularly extend meaningful acknowledgment and appreciation. Give sincere, authentic praise."...more

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