Innovative Alternatives for Tackling High Volume Legal Processes
The Chartwell Chronicles: Artificial Intelligence
The Evolving Relationships of In-House Counsel and Law Firms: On Record PR
Phill McGowan of Reed Smith on Strategic Communications: The Greatest Untapped Potential in Legal BD? - Passle's CMO Series EP147
Trial by Tech: The Evolution of the Digital Courtroom – Speaking of Litigation Video Podcast
You won't be successful with your thought leadership unless you do this
Why Judges Should Take the Legal Accountability Project Pledge | Judge Doug Nazarian & Aliza Shatzman | Texas Appellate Law Podcast
How Lawyers Should Approach Implementing AI into Their Practices | Tim Armstrong | Texas Appellate Law Podcast
Navigating the Risks and Benefits of Artificial Intelligence in the Legal Industry: On Record PR
Webinar | Legal Resource Management Trends & Cost Savings Strategies for In-house Legal Departments
Legal’s Moment of Impact: How Modern Legal Departments Are Evolving Their Operations to Materially Influence Revenue, Business Growth, and Efficiency Across Enterprises
A Roadmap to Advanced Strategic Legal Operations
Doing More with Less: Reimagining the Future of the Legal Department
Innovations in eDiscovery Managed Services
Managing the Day-to-Day the Smart Way: Legal Metrics 101
Innovating the Legal Operations Model
Law School Toolbox Podcast Episode 279: Legal Trends in 2020 and Going Forward (w/George Psiharis of Clio)
The New Corporate Legal Department: Innovation & Technology
Necessity is Bringing Change to In-house Legal - LeftFoot Podcast with Walmart's Alan Bryan
Creating an In-House Legal Department of Value - LeftFoot Podcast with Cameron Findlay, SVP, GC at ADM
When successful, a CRM system helps firms efficiently manage contacts and tracks interactions with current and potential clients to improve business development outcomes. Without a proper implementation strategy, however, a...more
Choosing the right CRM system can drastically change how law firms and professional service firms interact with their clients and develop business. However, navigating the complex landscape of CRM options and understanding...more
According to a recent survey by Thomson Reuters, less than 10% of firms find their current CRM system valuable, and nearly 20% find it not effective at all. Too many firms have failed to accurately assess their needs before...more
A CRM system is the foundation of any successful legal marketing and business development team. This tool allows the firm to efficiently manage and nurture relationships with clients and prospects, but there is an ongoing —...more
Finding the right CRM system for your law firm can be trickier than catching a leprechaun. There are many options to consider, each with its own unique features and functions....more
On the third day of CRM, Chris Kringle Fritsch informed me, it’s time to improve CRM usability! CRM systems have been around for more than 20 years, and we’ve been talking about adoption since its inception. But as we...more
For years, law firm client development has evolved along a continuum, from marketing to business development to sales. While the individual paths may be distinct and may diverge in some areas, it’s vital to be able to...more
As we prepare to hand out candy to the ghouls, ghosts, goblins, princesses or whatever may knock on our front doors, one thing that most firms aren’t prepared for is managing their data on a regular basis leaving their CRM...more
In the past CRM adoption, and ultimately CRM success, was measured by the number of attorneys using the system on a regular basis. Although technology has evolved to make interacting with and utilizing CRM systems easier,...more
Autumn is a time for reflection and recalibration for law firms. The changing season is a strategic opportunity to assess and optimize your Customer Relationship Management (CRM) system....more
The digital era has seen the evolution of Customer Relationship Management (CRM) systems from simple digital address books to sophisticated tools packed with features like artificial intelligence, predictive analytics and...more
Having a Customer Relationship Management (CRM) system isn’t enough to achieve success in today’s dynamic business landscape. The real edge comes from leveraging your CRM’s advanced capabilities, ensuring it’s tailored to...more
During the dog days of summer, as law firms begin preparing for the fall and winter seasons, there is no better time to dive into a crash course on contact management to help with CRM clean up. This knowledge holds value...more
A CRM (Customer Relationship Management) system streamline the time-consuming tasks of client management to make communications more efficient for law firms and more meaningful for their clients. With an optimized CRM system,...more
Join our upcoming live webinar with PwC and AgFirst Farm Credit Bank for in-depth insights on innovative, easy-to-replicate ways you can leverage no-code workflow automation to elevate your team’s efficiency. When every...more
As we pointed out in Part One of this pair of posts, Legal Operations optimization is now a mandate for corporate legal departments. ...more