Mortgages, Consumer Financial Products, Credit Cards

Chopra Delivers Testimony to Congress on Semi-Annual Report

Ballard Spahr LLP on 6/17/2024

On June 4, 2024, the CFPB issued its Semi-Annual Report to Congress covering the period beginning April 1, 2023 and ending September 30, 2023. On June 12, 2024, CFPB Director Chopra appeared before the Senate Banking...more

CFPB Publishes Consumer Response Annual Report

Ballard Spahr LLP on 4/8/2024

The CFPB published its Consumer Response Annual Report for 2023, which discusses the consumer complaints received by the CFPB in that year and how companies responded to those complaints. The CFPB monitors consumers’...more

CFPB Annual Report Sees Continued Increase in Consumer Reporting Complaints and Complaints Involving Fraudulent Activity, Student...

Troutman Pepper on 4/5/2024

On March 29, the Consumer Financial Protection Bureau (CFPB or Bureau) released its Consumer Response Annual Report, providing a high-level overview of the 1,657,600 consumer complaints received by the Bureau from January 1...more

CFPB Bites of the Month - March 2024 - Here Comes the Sun and the CFPB

Hudson Cook, LLP on 4/1/2024

In this month's article, we share some of our top "bites" covered during the March 2024 webinar. Bite 10: CFPB Issues Statement on Privacy and Personal Data - On February 28, 2024, the CFPB issued a statement on...more

CFPB annual CARD Act, HOEPA, QM adjustments do not include credit card penalty fees safe harbors (UPDATED)

Ballard Spahr LLP on 9/19/2023

The CFPB recently posted on its website a final rule regarding various annual adjustments it is required to make under provisions of Regulation Z (TILA) that implement the CARD Act, HOEPA, and the ability to repay/qualified...more

CFPB Bites of the Month - July 2023 - Freedom, Independence, and Celebration From the CFPB

Hudson Cook, LLP on 7/24/2023

In this month's article, we share some of our top "bites" for the prior month covered during the July 2023 webinar. Bite 10: Public Inquiry Launched into Credit Card and Loan Products for Healthcare Costs - On July 7,...more

CFPB Bites of the Month - March 2023 - Beware the Ides of March and the CFPB

Hudson Cook, LLP on 3/27/2023

In this month's article, we share some of our top "bites" for the prior month covered during the March 2023 webinar....more

2022 Year In Review - Consumer Finance

Goodwin on 2/22/2023

2022 saw a flurry of regulatory activity by federal enforcement agencies — most notably, the Consumer Financial Protection Bureau (CFPB, or Bureau) — as the industry began to experience the full effects of the change in...more

CFPB Fall Supervisory Highlights Find Credit Reporting Failures, Junk Fees, Mishandling of Covid-19 Protections

Sheppard Mullin Richter & Hampton LLP on 12/16/2022

Last month, the CFPB released new Supervisory Highlights identifying examinations findings in the areas of auto servicing, consumer reporting, credit card account management, debt collection, deposits, mortgage origination,...more

All Consuming - Financial Litigation Insights, Volume 2, Issue 23

Spilman Thomas & Battle, PLLC on 11/17/2021

Millions of Consumers have Cut Their Debts, So Why are Financial Experts Sounding Alarm - "And with stimulus payments a thing of the past and other unusual financial stabilization programs unwinding, the alerts are going...more

Wiley Consumer Protection Download (August 30, 2021)

Wiley Rein LLP on 8/31/2021

Welcome to Wiley’s update on recent developments and what’s next in consumer protection at the Consumer Financial Protection Bureau (CFPB) and Federal Trade Commission (FTC). In this newsletter, we analyze recent regulatory...more

Wiley Consumer Protection Download (April 12, 2021)

Wiley Rein LLP on 4/13/2021

Welcome to Wiley’s update on recent developments and what’s next in consumer protection at the Consumer Financial Protection Bureau (CFPB) and Federal Trade Commission (FTC). In this newsletter, we analyze recent regulatory...more

Consumer finance regulatory news, April 2021

Hogan Lovells on 4/5/2021

COVID-19: FCA updates mortgage guidance and reports on mortgage and consumer credit firms' implementation of tailored support guidance - On 25 March 2021, the UK Financial Conduct Authority (FCA) published updated Finalised...more

Consumer finance regulatory news, June 2020 #2

Hogan Lovells on 6/23/2020

COVID-19: FCA proposes further support for credit card, personal loan and overdraft customers - On 19 June 2020, the UK Financial Conduct Authority (FCA) published proposed updated temporary guidance for firms relating to...more

CFPB issues Office of Servicemember Affairs 2019 annual report

Ballard Spahr LLP on 4/15/2020

Earlier this month, the Office of Servicemember Affairs (OSA) released its annual report covering the Office’s activities during fiscal year 2019, which covers the period of October 1, 2018 to September 30, 2019....more

CFPB Complaint Report Highlights Servicemember Complaints in 2018 from All 50 States

Ballard Spahr LLP on 3/25/2019

The CFPB recently published the latest complaint snapshot report which detailed complaint numbers, trends, and top issues reported by servicemembers, veterans, and their families across the country....more

CFPB issues Summer 2018 Supervisory Highlights

Ballard Spahr LLP on 9/12/2018

The CFPB’s newly-released Summer 2018 edition of Supervisory Highlights represents the CFPB’s first Supervisory Highlights report covering supervisory activities conducted under Acting Director Mick Mulvaney’s leadership. ...more

CFPB October 2017 “special edition” complaint report highlights servicemember complaints

Ballard Spahr LLP on 11/2/2017

The CFPB’s October 2017 complaint report, which the CFPB calls a “special edition” monthly complaint report, departs from the format of the CFPB’s standard monthly reports. (The CFPB’s June and July 2017 complaint reports...more

Financial Services Report - Summer 2017

Morrison & Foerster LLP on 6/20/2017

EDITOR’S NOTE - Summer blockbuster season is officially upon us. Have you seen Wonder Woman yet? What about Guardians of the Galaxy Part 2? It’s déjà vu all over again with Baywatch, Pirates of the Caribbean, Alien,...more

CFPB Monthly Report Highlights Consumer Complaint Increases in Mortgage and Credit Card Products

Smith Debnam Narron Drake Saintsing & Myers,... on 3/31/2017

The CFPB issued its monthly report on consumer complaints this week. The report is a high level snapshot of trends in consumer complaints. The Report provides a summary of the volume of complaints by product category, by...more

CFPB unveils Consumer Credit Trends web-based tool

Ballard Spahr LLP on 12/16/2016

The CFPB has unveiled “Consumer Credit Trends,” which it describes as “a web-based tool to help the public monitor developments in consumer lending and forecast potential future risks.”...more

CFPB October 2016 complaint report highlights prepaid card complaints, complaints from North Carolina consumers

Ballard Spahr LLP on 10/27/2016

The CFPB has issued its October 2016 complaint report which highlights complaints about prepaid cards and complaints from consumers in North Carolina and the Charlotte metro area. The CFPB began taking prepaid card...more

CFPB July 2016 complaint report highlights credit card complaints, complaints from Washington consumers

Ballard Spahr LLP on 7/28/2016

CFPB has issued its July 2016 complaint report which highlights complaints about credit cards and complaints from consumers in Washington and the Seattle metro area. The CFPB began taking credit card complaints on July 21,...more

Fair Lending Director Ficklin Discusses Small Business Lending, LGBT issues, LEP consumers and Inclusive Communities at ABA...

Ballard Spahr LLP on 10/13/2015

Last Thursday, I had the pleasure of teaching a class on payments and banking products to new lawyers at the American Bar Association’s Consumer Financial Services Institute. I arrived early for the class and got to hear a...more

Dodd-Frank News: April 2015: Dodd-Frank Wall Street Reform and Consumer Protection Act Update

Burr & Forman on 4/22/2015

The Dodd-Frank Wall Street Reform and Consumer Protection Act was enacted as a measure to promote financial stability and protection for consumers through increased regulation of nearly every aspect of the consumer finance...more

Mortgages › Consumer Financial Products › Credit Cards

"My best business intelligence, in one easy email…"