News & Analysis as of

Online Travel Vendors Department of Transportation (DOT) Airlines

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Travel Innovations and Challenges: DOT's Loyalty Program Hearing, Sustainability Efforts by Google & Expedia, and Hotel Direct...

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This week’s Update features a variety of topics – sustainability (x2), airline loyalty programs, NDC and direct booking campaigns (among others). I hope you enjoy....more

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Online Travel Update: Ryanair's OTA Battle Escalates and GDS Evolution

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This week’s Update features one of several stories published this past week regarding the escalating fight between renegade airline Ryanair and several of the large online travel platforms. We’ve also included a few stories...more

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Online Travel Update: Google Updates Upcoming

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Our weekly Online Travel Update for the week ending Sunday, January 27, is below. This week’s Update provides updates on both DOT’s and FTC’s recent rulemaking efforts around “hidden” industry fees. Enjoy....more

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Online Travel Update: DOT Extends Comment Period for Proposed Rule on Airline Ancillary Fees

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Our weekly Online Travel Update for the week ending December 23, 2022, is below. As our short list of stories highlights, last week was a relatively quiet week in the online distribution world. Enjoy....more

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Online Travel Update: Rumors Around a Possible Sabre Sale Persist

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This week’s Update covers a variety of topics, including persistent rumors regarding a possible Sabre sale and proposed new federal regulations governing airline fee disclosures that may one day serve as a foundation for...more

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Online Travel Update: FlightHub Insists It Is Trustworthy; US Airways Claims Losses of Nearly $300 Million in Case Against Sabre;...

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Last week’s Update features a variety of stories, including FlightHub’s attempt to resurrect its reputation and US Airways’ latest claims against Sabre. Enjoy....more

Cozen O'Connor

DOT Issues New Guidance Regarding Airlines’ Obligation to Provide Passenger Refunds

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As the airline industry grapples with the fallout from COVID-19, one issue is keeping airlines, regulators, legislators, and courts busy: passenger refunds....more

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OTA & Travel Distribution Update - March 3rd, 2017

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La Quinta Expands Loyalty Program [OTA]. La Quinta is the latest chain to announce significant revisions to its loyalty program (La Quinta Returns). Similar to the recently announced changes by Hilton to its Hilton Honors, La...more

Cozen O'Connor

U.S. DOT Issues New Air Travel Consumer Protection Rulemaking Initiatives

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The U.S. Department of Transportation (DOT) has announced a new round of consumer protection-related rulemaking initiatives affecting U.S. and foreign airlines, ticket agents, and air travel consumers. As part of these...more

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