News & Analysis as of

Online Travel Vendors Department of Transportation (DOT) Customer-Loyalty Programs

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Travel Innovations and Challenges: DOT's Loyalty Program Hearing, Sustainability Efforts by Google & Expedia, and Hotel Direct...

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This week’s Update features a variety of topics – sustainability (x2), airline loyalty programs, NDC and direct booking campaigns (among others). I hope you enjoy....more

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Online Travel Update: FlightHub Insists It Is Trustworthy; US Airways Claims Losses of Nearly $300 Million in Case Against Sabre;...

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Last week’s Update features a variety of stories, including FlightHub’s attempt to resurrect its reputation and US Airways’ latest claims against Sabre. Enjoy....more

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OTA & Travel Distribution Update - March 3rd, 2017

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La Quinta Expands Loyalty Program [OTA]. La Quinta is the latest chain to announce significant revisions to its loyalty program (La Quinta Returns). Similar to the recently announced changes by Hilton to its Hilton Honors, La...more

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