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Proposed Rules Artificial Intelligence Consumer Protection Laws

Venable LLP

CFPB to Tackle Customer Service, Chatbots

Venable LLP on

The CFPB is expected to initiate a rulemaking process that would require companies under its jurisdiction to let customers talk to a human by pressing a single button. The CFPB also has plans to issue rules or guidance...more

Pierce Atwood LLP

Massachusetts Attorney General Clarifies Position on Artificial Intelligence

Pierce Atwood LLP on

The Massachusetts Attorney General’s Office (AGO) recently issued an advisory clarifying that existing Massachusetts law applies to artificial intelligence (AI) to the same extent as any other product in the stream of...more

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