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Reputation Management Best Practices

BCLP

Navigating a Security Incident - Communication “Dos” and “Don’ts”

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Communication during a data breach is challenging in the best of circumstances, and control of information, especially early in a breach response, is critical. Below are some DOs and DON’Ts for communicating during a data...more

Ogletree, Deakins, Nash, Smoak & Stewart,...

Laid-Off Workers Gain Influence on Social Media, Raising Concerns for Employers

Waves of mass layoffs during the past two years have generated a new trend: layoff influencers who use social media to vent feelings, get assistance with a job search, and find community with other laid-off workers. This...more

Furia Rubel Communications, Inc.

Studying the Global Legal Market to Keep Businesses Ahead of the Curve: On Record PR

In this episode of On Record PR, Jennifer Simpson Carr goes on record with Meghan Warren, Director and Principal of Burke Lawyers, to discuss the importance of sharing knowledge to help businesses prepare for any legal issues...more

NAVEX

The Whistleblower Experience – Unpacking the Benefits and Best Practices

NAVEX on

If you find yourself thinking, “there are so many whistleblower stories in the news these days,” you’re not wrong. From historic awards being distributed from the U.S. Securities and Exchange Commission (SEC) to the EU...more

Fox Rothschild LLP

The Presumption of Innocence Podcast: Episode 26 - Crisis Communication: Managing Perception & Mitigating Reputational Damage

Fox Rothschild LLP on

“No comment” might not be the best response when the press comes knocking. Karen Kessler joins host Matt Adams for an eye-opening look at the importance of strategic internal and external communication during a legal crisis....more

Buckingham, Doolittle & Burroughs, LLC

How to Manage Facebook Reviews

Did you know that Facebook is the largest social networking site? Business News Daily reports that Facebook has more than 2.91 billion active users, making it a vital platform for small business sales, social media marketing,...more

Kohrman Jackson & Krantz LLP

Seven Things You Should Do Right Now to Protect Your Online Reputation

Billions of Google searches occur every day. Sources estimate that the average person conducts between three to four daily Google searches....more

Williams Mullen

PODCAST: Williams Mullen's Trending Now: An IP Podcast - Your Brand is Your Business: Protecting and Managing Your Brand Online

Williams Mullen on

Your brand is your identity, and therefore, it is likely your most important asset. Over the past year, with the ever presence of e-commerce transactions due to shutdowns and quarantines, it has never been more important to...more

Carlton Fields

Ledgers and Law: Beyond Face Masks: HR and Employment Considerations During and After a Pandemic

Carlton Fields on

The world is not the same since we left our places of employment in March at the beginning of the COVID-19 pandemic. As employees return to their workplaces or continue working remotely, employers should, of course, be...more

Fisher Phillips

Best Practices For Addressing Negative Social Media Posts Caused By The COVID-19 Pandemic

Fisher Phillips on

As the COVID-19 pandemic continues, the healthcare industry is understandably fraught with unease and uncertainty. This, coupled with the ubiquity of social media, creates challenges for healthcare providers facing public...more

Furia Rubel Communications, Inc.

How ALM's Global Newsroom is Covering The Business of Law in a Coronavirus World with Lizzy McLellan

What news do reporters want to hear about as a result of COVID-19? What type of data should law firms provide when pitching stories to the media? Join us as host Gina F. Rubel, Esq. goes on record with Lizzy McLellan,...more

Hogan Lovells

2019 crisis leadership in review

Hogan Lovells on

What starts online won't stop there - There aren't many college basketball games that change the share price of a Fortune 100 company. But in February 2019, Duke University freshman star Zion Williamson blew out one of his...more

Gray Reed

Defining a Win in Litigation: Saving Reputational Costs

Gray Reed on

If your business provides consumer-oriented goods or services, your reputation is very important to you.  When I use the term “consumer-oriented,” I mean goods or services that are primarily used for personal or household...more

Furia Rubel Communications, Inc.

Nonprofit Crisis Case Studies: Tips for Crisis Planning

When it comes to crisis communications, nonprofits must be just as prepared as any for-profit company. A nonprofit and its success rely entirely on the trust its target audience has in its mission and work. In an article from...more

K&L Gates LLP

Digital Crisis PR: 5 Communication Tips to Counteract a Digital Crisis

K&L Gates LLP on

A digital crisis can happen to any company. What can make or break you is how you communicate, both internally and externally. In this episode, Elisa D’Amico and Desiree Moore give 5 communication tips to counteract a digital...more

Furia Rubel Communications, Inc.

13 Reputation Wellness Tips in the Digital Age - Reputation Management

Wellness, for many, is simply equated to physical health and wellbeing. For others, it is a deep care for the whole self: physical, emotional, mental, financial, spiritual and vocational. For businesses, it is financial and...more

K&L Gates LLP

Digital Crisis PR: 5 Key Steps in the Face of a Digital Crisis

K&L Gates LLP on

What should companies, universities, or other institutions do in the face of a crisis? In this episode, Elisa D’Amico and Desiree Moore share five key steps to help clients quickly and effectively prioritize and respond to...more

Hutchison PLLC

How Companies Address #MeToo Claims in Executive Employment Agreements Matter

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In a recent working paper, researchers at UCLA and the University of Amsterdam determined that a single sexual harassment claim can cause more damage to a company’s reputation than financial misconduct or fraud. In this...more

Jaburg Wilk

The Price of Scorched Earth

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JW Way Fundamental #16: Don't Be a Jerk - "Maintain professionalism at all times. Keep emotions under control. Advocating forcefully for the intrests of our clients does not require bullying, condescension, foul language,...more

Jaburg Wilk

The Way to Gain a Good Reputation

Jaburg Wilk on

JW Way Fundamental #15: Treasure, Protect, and Promote our Reputation - "We're all caretakers and beneficiaries of the firm's image and reputation at all times and all situations. Consider how your actions affect our...more

Hogan Lovells

Practical Pointers: Social Media Guidelines for Public Officials (and the People who Advise Them)

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Social media has transformed the ways legislators and their staff interact with constituents. Through social media platforms, our elected officials share insights into the legislative process, communicate with constituents,...more

K&L Gates LLP

Digital Crisis PR: Best Practices for Corporate Social Media Use

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Companies are vulnerable to all sorts of social media attacks, from a disgruntled employee spreading negative information to irresponsible social media use by a member of the C-suite. In this episode, Elisa D’Amico and...more

Akin Gump Strauss Hauer & Feld LLP

Top Tips for Reviewing Your Social Media Profile

Fifty-six percent of law school admissions officers say they look at an applicant’s social media profile to learn more about them, according to a survey by Kaplan Test Prep of 117 law schools. Ninety-one percent of law...more

K&L Gates LLP

Digital Crisis PR: Removal of Unlawful Content from Digital Platforms

K&L Gates LLP on

Whether you are an individual, a start-up, or a multi-million dollar corporation, there is an art to removal-or “takedowns”- of unlawful content or negative reviews that have been posted about you or your business online. In...more

Robins Kaplan LLP

Think Twice Before Tweeting up a Storm

Robins Kaplan LLP on

One of the more memorable lines from 1989’s Steel Magnolias is “if you can’t say anything nice about anybody, come sit by me.” That sentiment— referred to as “schadenfreude” in German — is amplified on social media, and this...more

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