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Reputation Management Online Reviews Social Media

Ius Laboris

Handling criticism in the social media era

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In the era of social networks, organisations frequently find themselves dealing with risks to their image and privacy rights deriving from the use of these tools. ...more

Buckingham, Doolittle & Burroughs, LLC

How to Manage an Online Reputation Crisis

An online reputation crisis can be defined as a situation where an individual or business faces a significant and often damaging shift in how they are perceived online. Whether through negative reviews, malicious rumors, or...more

Buckingham, Doolittle & Burroughs, LLC

Healthcare Online Reputation Management

In an age where a vast majority of patients turn to the internet for healthcare information and recommendations, the online reputation of healthcare practices has become a paramount concern. The way medical professionals and...more

Buckingham, Doolittle & Burroughs, LLC

Should I Respond to Every Review?

Online reviews play a pivotal role in shaping, maintaining, and protecting the reputation of businesses and individuals alike. Whether you’re a business owner or a professional seeking feedback, the question often arises:...more

Buckingham, Doolittle & Burroughs, LLC

How to Manage Facebook Reviews

Did you know that Facebook is the largest social networking site? Business News Daily reports that Facebook has more than 2.91 billion active users, making it a vital platform for small business sales, social media marketing,...more

Buckingham, Doolittle & Burroughs, LLC

How to Manage Yelp Business Reviews

Yelp is an incredibly important tool for consumers to gather information online about all types of businesses. While the general perception has always been that Yelp is a site to look up restaurants, the platform has expanded...more

Buckingham, Doolittle & Burroughs, LLC

The Importance of Online Reputation for Businesses

Maintaining the online presence of your business has multiple facets – from routine posting on social media, updating business hours, and keeping up with website maintenance. The online reputation of your business is what can...more

Miller Nash LLP

Off the Clock in Oregon but Maybe on the Hook

Miller Nash LLP on

Despite Hollywood’s most recent high-profile case with Amber Heard and Johnny Depp, defamation cases are notoriously difficult to win and often susceptible to pretrial dismissal. Yet, a recent Oregon Supreme Court case—Lowell...more

Kohrman Jackson & Krantz LLP

How Can Doctors Respond To and Remove Fake Reviews from the Internet?

A positive internet reputation is an expected prerequisite for conducting business. Negative internet content, including negative reviews, can destroy an operation....more

Jaburg Wilk

What Are My Legal Options if My Business Has Been Defamed?

Jaburg Wilk on

Social media is causing defamation claims to become more common. There are several areas for consideration if you feel your business has been defamed. First, what is defamation? Expressing an opinion is not defamation. For...more

Fisher Phillips

Best Practices For Addressing Negative Social Media Posts Caused By The COVID-19 Pandemic

Fisher Phillips on

As the COVID-19 pandemic continues, the healthcare industry is understandably fraught with unease and uncertainty. This, coupled with the ubiquity of social media, creates challenges for healthcare providers facing public...more

Skadden, Arps, Slate, Meagher & Flom LLP

Anonymous Online Speech: Considerations for Victims and Speakers

In today’s world — where social media has become a source of news for many — companies and individuals often find themselves the subject of negative and anonymous online comments. These comments can give rise to legal claims...more

Lewitt Hackman

Negative Reviews: Franchises Pursuing Truth, Justice, & Defamation Claims

Lewitt Hackman on

Franchised businesses, particularly restaurants, hotels, automotive servicers and others have been falling victim to the digital age. Many consumers now choose the places they do business based on what they read on Yelp,...more

Goulston & Storrs PC

Are You Ready for the Attack? Online Brand and Reputation Protection

Goulston & Storrs PC on

It starts with an inaccurate, possibly fake, online review. Then a post appears on a consumer complaint forum. Suddenly, there is a surge of false postings about your company on social media sites. Invariably, these anonymous...more

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