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Service Level Agreements Contract Terms

Vinson & Elkins LLP

From Cloud to Compliance: Legal Essentials for Building and Operating AI-Ready Data Centers

Vinson & Elkins LLP on

Driven by the demand for AI-ready cloud infrastructure, the market cap for global data center construction, currently valued at more than $250 billion, is set to double in less than ten years, reaching half a trillion dollars...more

Conn Kavanaugh

Three Things You Should Know About Service Level Agreements in SaaS/Cloud Contracts

Conn Kavanaugh on

When a customer purchases software-as-a-service (SaaS)–which is sometimes called a “cloud” service or product–the software is not hosted. It does not reside at the customer’s location or data center. Rather the software is...more

King & Spalding

EU DORA: Are you in scope, and if so, how can you prepare?

King & Spalding on

The Digital Operational Resilience Act (DORA) establishes a harmonised and comprehensive framework for information and communication technology (ICT) risk management in the financial sector. It is a directly applicable EU...more

Foley & Lardner LLP

Anatomy of an Agreement: Unique SaaS Contract Structures and Key Terms to Address in the Cloud

Foley & Lardner LLP on

Companies procuring or providing Software-as-a Service (SaaS) technology need some form of contract to govern the relationship between the SaaS provider and customer. As with many intellectual property (IP) and technology...more

Morgan Lewis - Tech & Sourcing

Contract Corner: Key Components of SaaS Contracts

Software as a service (SaaS) is a distribution model where the software vendor hosts their software on their own servers, or the cloud, as opposed to the customer purchasing the software for use on their own on-premises...more

Morgan Lewis - Tech & Sourcing

Dependencies in Technology Integration Deals, Part 2: Remedies for Breach

In Part 1, we discussed what a dependency in a technology integration is and how to deal with it in a contract. In this installment, we’ll consider how to address the risk of the assisting party not providing required...more

Morgan Lewis

Contract Corner: Basics of Uptime Commitment in Cloud Service Level Agreements

Morgan Lewis on

In cloud services, whether it is infrastructure as a service (IaaS), platform as a service (PaaS), or software as a service (SaaS), service availability is often a significant customer concern because the customer is relying...more

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