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Surveys Credit Cards Office of Management and Budget

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CFPB seeking OMB approval for new consumer complaint surveys

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The CFPB recently published a notice in the Federal Register indicating that it is seeking approval from the Office of Management and Budget for two new surveys intended to identify factors that influence a consumer’s...more

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OMB gives go-ahead to CFPB telephone survey of consumers for arbitration study

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Over the vigorous objections of industry trade groups, on September 4, 2014, the Office of Management and Budget (OMB) approved the CFPB’s request to conduct a national telephone survey of 1,000 credit card holders as part of...more

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Industry trade groups urge OMB not to approve CFPB arbitration telephone survey

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Three prominent industry trade groups are urging the Office of Management and Budget (OMB) not to approve the CFPB’s proposal to conduct a national telephone survey of 1,000 credit card holders as part of its study of the use...more

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CFPB to issue revised telephone survey of consumers for arbitration study

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The CFPB will be publishing a notice in tomorrow’s Federal Register which states that the CFPB is seeking approval from the Office of Management and Budget of its plans to conduct a national telephone survey of 1,000 credit...more

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