News & Analysis as of

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Online Travel Update: Google's Shift on Cookies & Booking.com's Legal Scrape

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Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending Friday, July 26, 2024, is below. It was a relatively quiet week this past week in the online travel industry, at least until Google’s...more

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This week’s Online Travel Update: Amazon’s Prime Day travel offerings, Kayak’s new business booking features, and a record fine...

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Good Sunday morning from Seattle... Our weekly Online Travel Update for the week ending Friday, July 19, 2024, is below. This week’s Update features a variety of stories, including news on the latest fines to be levied on...more

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Weekly Travel Update: Marriott's New SMB Platform, Expedia's Co-Branded Cards, and Amazon's Prime Day Travel Deals

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Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending Friday, July 12, 2024, is below. Marriott and its launch of a new small and medium sized business travel platform garnered most of the...more

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Online Travel Update: Turbulent Times for Booking.com Amid EU Regulations

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Good Sunday morning from somewhere over Colorado . . . Our weekly Online Travel Update for the week ending Friday, June 21, 2024, is below. It was another relatively quiet week in the online travel space, except, that is, if...more

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This Week in Online Travel: Appeals in Las Vegas Price-Fixing Case, Booking.com’s STR Push, and Hilton Expands into RV Bookings

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This week’s Update features a variety of stories – STRs, algorithm leaks and Hilton campgrounds (sort of): - Las Vegas Price-Fixing Case Is Appealed. A few weeks ago we reported on a Nevada federal district court’s...more

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Online Travel Update: American Airlines Softens Distribution Strategy, OTA Marketing Spend Surges

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American Airlines’ decision to soften its approach on distribution with travel agents and advisors garnered most of the industry’s attention this week. Otherwise, the holiday week for many was relatively quiet. Enjoy....more

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Digital Dynamics: Booking.com's DMA Gatekeeper Role and AI's Expanding Impact on Travel Planning

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Booking.com’s “gatekeeper” designation under the EU’s Digital Markets Act (DMA) and artificial intelligence’s increasing influence on online travel garnered much of the attention this past week. Enjoy....more

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Global OTA Scrutiny and Airline Distribution Battles: This Week in Online Travel

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This week’s Update features a variety of topics, including Italy’s newly announced investigation of Booking.com, American’s ongoing battle with ASTA and Qantas’ new TMC portal...more

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Online Travel Update: Trip.com Soars with Strong Q4 and Yearly Results, Booking Holdings Releases Earnings and Legal Updates

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Booking Holdings’ recent earnings release garnered much of the industry’s attention this past week for a variety of reasons, including legal. It will be interesting to watch how important changes to the legal landscape affect...more

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Online Travel Update: American Airlines Shifts Bookings Online, Hilton Settles "Junk Fee" Dispute and More

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This week’s Update features a variety of stories, including updates on airlines’ continuing efforts to move away from traditional distribution systems (GDS) and a review of 2023’s booking trends. For those of you interested,...more

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Online Travel Update: Hawaiian and Sabre Settle Things, and European Regulators Seek Information on Booking.com

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It was another slow week in the online travel industry as much of the industry’s attention was focused on this past week’s annual HEDNA Conference (in New Orleans) and preparation for the lodging industry’s first major...more

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Online Travel Update: Ryanair's OTA Battle Escalates and GDS Evolution

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This week’s Update features one of several stories published this past week regarding the escalating fight between renegade airline Ryanair and several of the large online travel platforms. We’ve also included a few stories...more

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AI in Travel, Resort Fee Legal Battles, and Booking Holdings' ETraveli Appeal: This Week's Online Travel Update

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This past week was dominated by stories regarding AI’s application and use in the travel industry (we’ve included only one of those stories) and recent activity on resort fees (two stories this week). Some highlights...more

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Online Travel Update: Airlines' Tactics Under Scrutiny, Booking.com's Challenges, and Citi-Navan's New Partnership

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This week’s Update features updates on several recently featured stories, including Booking.com’s ongoing payment and fraud challenges and new legislative efforts to limit junk fees....more

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Online Travel Update: The Spotlight on SMB Initiatives, Coalition Against Fake Reviews, and the Real Costs to Hoteliers

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From the number of announcements this past week by travel industry members detailing their new online small and medium business initiatives, someone must have deemed last week “small and medium business week.” We’ve included...more

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Online Travel Update: California Tackles Hidden Fees, Hopper's Supplier Shift, and Booking.com's Advertising Strategy

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Resort fees garnered most of the industry’s headlines this past week as California’s governor signed legislation prohibiting hidden fees and the Federal Trade Commission finally released its proposed federal trade regulation...more

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Online Travel Update: Expedia's Asia/Pacific Expansion, Hopper's Operational Shifts, and an ADA Case Update

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This week’s Update features a variety of stories, including the latest on Hopper and its apparent ongoing transition. Enjoy....more

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Online Travel Update: EU Regulators Eye Booking Holdings' Acquisition & Hopper Introduces Airline Fintech

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This week’s Update features two stories on Booking Holdings’ pending acquisition of eTraveli, which remains under EU review. Enjoy....more

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Online Travel Update: Expedia's New Partnerships, AH&LA's Support for Resort Fee Legislation, and Strong Q2 Results for Industry...

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After several slow weeks in the industry, this past week featured a number of important updates, including earnings releases and calls from Booking Holdings and Expedia Group. Transcripts from the two companies’ earnings...more

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Online Travel Update: A Growing Influence of Fintech Products and Their Suppliers

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This week’s Update features a wide variety of stories, including two on the growing influence of fintech products and their suppliers...more

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Online Travel Update: CWT teams with Booking.com for Business, Uber takes flight bookings to the UK, and Expedia unveils new B2B...

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Welcome to our weekly Online Travel Update. Expedia’s many announcements at its Explore 23: Connect conference this past week garnered most of the industry headlines, while Uber moved closer to becoming a full online travel...more

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Online Travel Update: Antitrust Updates from the European Union and South America

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This week’s Update features two anti-trust / competition law updates from the EU (the Netherlands) and South America (Chile). Enjoy....more

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Online Travel Update: Booking.com to Soon Become the Dominant Player in Online Travel

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As you can see from the list of stories, it was a relatively quiet week in the world of online travel, with Booking.com garnering most of the attention. From my perspective, as Booking.com gets closer to delivering on Glenn...more

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Online Travel Update: Sonesta Moves Small Group Bookings Online

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Sonesta Moves Small Group Bookings Online - (“Sonesta Introduces Hybrid Concierge, a Digital Meeting Planning Service,” September 9, 2022 via Lodging Magazine) Sonesta announced plans last week to offer groups the...more

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Online Travel Update: Competition Among Banks’ Travel Platforms Intensifies, and Southwest Launches New Corporate Booking Portal

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This week’s Update features stories detailing several new booking platforms and Choice’s new direct billing product. Enjoy....more

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