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AI Developments, UK Consumer Law Reforms, and 2025 Revenue Forecasts for OTAs

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Good Sunday morning from Seattle . . . Our Online Travel Update for the week ending Friday, April 11, 2025, is below. This week’s Update features a heavy dose of AI related stories – including Microsoft’s recently announced...more

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This Week in Travel: NDC Progress, Booking.com Scrutiny, and AI Momentum in the Industry

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Good Sunday morning from Seatle . . . Our Online Travel Update for the week ending Friday, April 4, is below. This week’s Update features a number of follow up stories on topics covered in recent Updates, including...more

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Travel Tech Trends: Perplexity’s Booking Leap, Airbnb Incentives & AI-Powered Planning

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Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending Friday, March 28, 2025, is below. This week’s Update features stories on a variety of topics including Perplexity’s big booking...more

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AI, Antitrust & Algorithms: EU Targets Google, Travel Grapples with Generative Tech

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Good Sunday morning from Seattle . . . Our Online Travel Update for the week ending Friday, March 21, is below. This week’s Update features a number of stories on the EU’s renewed interest in pursuing competition compliance,...more

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This Week in Travel: Booking.com Phishing Scam, California’s AI Pricing Crackdown & More

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Happy Saturday from Seattle . . . Our Online Travel Update for the week ending Friday, March 14, 2025, is below. What started as a relatively quiet week in the travel industry (other than the concerning reports from several...more

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Online Travel Update: Booking.com Expands AI, Chase Travel Rises, and a New Industry Podcast

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Happy Sunday afternoon from Seattle . . . Our Online Travel Update for the week ending Friday, March 7, 2025, is below. The past week was relatively quiet one, with only minor announcements by a few of the largest industry...more

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Navigating the Future of Travel: AI Innovations, Record Marketing Investments & Regulatory Shifts

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Good Sunday morning from Seattle . . . Our Online Travel Update for the week ending Friday, February 28, 2025, is below. This week’s Update features a variety of stories from a variety of sources, including some new sources....more

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Travel in the AI Era: Embracing the Future of Exploration

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Good Saturday afternoon from Seattle . . . Our Online Travel Update for the week ending February 21, 2025, is below. If any of our readers still question the profound (dare I say, disruptive) effect that AI will have on...more

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AI’s Growing Influence in Travel: Key Updates and Emerging Trends

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Good (holiday) Monday morning to everyone . . . It is President’s Day, which means those of us in the U.S. get to enjoy an additional day off (sort of, but not really) work. Our Online Travel Update for the week ending...more

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AI and the Future of Travel: How Tech Giants Are Again Transforming the Travel Industry in 2025

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Good Sunday afternoon from Seattle . . . Our Online Travel Update for the week ending Friday, February 7, 2025, is below. This week’s Update features a variety of stories, including details on Expedia’s recent quarterly...more

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AI's Impact on Travel: OpenAI's "Operator" Tool and Its Disruptive Potential

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Good Saturday morning from Seattle... Nice to be back in balmy (25°) Seattle after a week working in frigid New York. This week’s Update presents yet another announcement by yet another generative AI platform about yet...more

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Online Travel Update: TripAdvisor's AI Partnership & Corporate Travel Merger Developments

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Good Sunday morning from Seattle . . . Our Online Travel Update for the week ending Friday, January 17, 2025, is below. Other than Perplexity’s newly announced partnership with TripAdvisor (readers, please read the story...more

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2024 in Review: Key Highlights from Online Travel Updates

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Good Sunday morning and Happy New Year!! We are again providing a roundup of a few of the stories that we feel made the biggest impact in the online travel industry over this past year (and continuing into this year). ...more

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Fall Frenzy: Updates on CA Resort Fee Legislation, Booking.com's Credit Card, and Emerging Corporate Booking Platforms

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We’ve found fall to be the busiest of all seasons in the online travel world as everyone returns to work from summer breaks and the dates of the major online travel conferences are fast approaching. As you can see from the...more

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Booking Holdings Under Scrutiny and the Rise of AI Trip Planners: This Week in Online Travel

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This week features a heavy dose of Booking Holdings’ updates, including updates on the story we featured last week regarding Hungary’s recent decision to launch a formal investigation into the country’s online travel...more

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Online Travel Update: Legal Developments in the U.S. and EU, Growing Concerns with Generative AI, Chargeback Challenges, and EU...

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For those of you in the U.S. and Canada, happy Independence Day. This week’s Update features a number of important legal updates – both in the U.S. and in the EU. The next 6-9 months should prove to be interesting as the EU...more

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Online Travel Update: Online Travel Giants $3.5 Billion Marketing Blitz, Priceline Embraces AI, Capital One Expands, and Expedia's...

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This week’s Update features a variety of stories, including an update on the major online booking platforms’ latest quarterly marketing efforts. Highlights include...more

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Online Travel Update: Unveiling the AI Era in Travel - Priceline's Future, Expedia Calls Out Agoda, Hotel Distribution Trends, and...

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For the first time, our weekly Update delves into the world of artificial intelligence (AI). We’ve tried for several months now to avoid joining the chorus of voices proselytizing about the likely effects of AI, but as the...more

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Online Travel Update: CWT teams with Booking.com for Business, Uber takes flight bookings to the UK, and Expedia unveils new B2B...

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Welcome to our weekly Online Travel Update. Expedia’s many announcements at its Explore 23: Connect conference this past week garnered most of the industry headlines, while Uber moved closer to becoming a full online travel...more

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Online Travel Update: Expedia Integrates ChatGPT, EU Commission's 2022 Policy Initiatives, Lufthansa's Cloopio, and Kayak's Change...

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This week’s Update features the obligatory Expedia / ChatGBT story as Expedia garnered most of this past week’s industry headlines with its announced integration of ChatGBT into its iOS application. For those of you following...more

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Online Travel Update: New Federal Legislation Targets Junk Fees, Booking.com Redesigns Search Results with AI, American Airlines...

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This week’s Update features an important update from my partner Eryn Hoerster on recently proposed federal legislation designed to reign in alleged drip pricing abuses. Readers of our Update know that we’ve featured several...more

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Online Travel Update: Short-term rentals hosts become hot commodities; AirAsia continues its effort to diversify online offerings;...

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It was another relatively quiet week in the online travel world as evidenced by our stories below. Expedia Group’s introduction of its Fast Track program designed to recruit unhappy Airbnb hosts and its rollout of AI-enabled...more

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OTA & Travel Distribution Update: Travel booking startup turning traditional group booking upside down; Hoxton hotel chain...

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Startup Seeks to Turn Traditional Group Booking Upside Down - (“Booking Startup Stayker Makes Room Blocks Less Risky for Planners,” Skift Travel News on Nov 20, 2019) Launched last Thursday, Stayker seeks to disrupt...more

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OTA & Travel Distribution Update: Lufthansa partners with AI-powered predictive platform; Priceline corners military market;...

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This week’s Update features a heavy dose of Airbnb as it celebrates a milestone. Enjoy....more

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OTA & Travel Distribution Update: Lola finds a home?; Orbitz expands its loyalty program benefits; Sabre acquires Farelogix

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Stories detailing investors’ renewed interest in travel technology feature prominently in this week’s stories....more

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