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Travelers Customer-Loyalty Programs Fees

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Travel Trends Under the Spotlight: Google, Booking, and Loyalty Programs

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Good Sunday morning from Seattle . . . Our Online Travel Update for the week ending Friday, December 13, 2024, is below. Google and its “efforts” to comply with the DMA again garnered most of the industry’s attention. As I...more

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Online Travel Update: Intermediaries Regain Ground in Latest Hotel Booking Trends Report

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Our weekly Online Travel Update for the week ending February 17, 2023, is below. This week’s Update features a number of stories coming out of last week’s quarterly earnings releases by several of the largest online travel...more

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Online Travel Update: Expedia’s Loyalty Program Posts Strong Gains

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Our weekly Online Travel Update for the week ending February 10, 2023, is below. This past week saw the beginning of quarterly earnings releases by the major platforms, with Expedia and its meta search platform, Trivago,...more

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OTA & Travel Distribution Update: Southwest Airlines takes a contrarian approach; Booking.com begins enforcement of resort fee...

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This week’s Update features a story on relative newcomer to third party distribution (Southwest Airlines) and includes, yet again, another update on the on-again/off-again saga of Booking.com commissions. Enjoy....more

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OTA & Travel Distribution Update: Accor and Air France-KLM announce unique loyalty partnership; Booking.com delays plans to charge...

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This week’s travel-shortened OTA & Travel Distribution Update features two stories detailing two recently announced unique partnerships, one between Accor and Air-France-KLM and the other between Expedia and Lufthansa. We...more

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