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This week’s Online Travel Update: Amazon’s Prime Day travel offerings, Kayak’s new business booking features, and a record fine...

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Good Sunday morning from Seattle... Our weekly Online Travel Update for the week ending Friday, July 19, 2024, is below. This week’s Update features a variety of stories, including news on the latest fines to be levied on...more

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Weekly Travel Update: Marriott's New SMB Platform, Expedia's Co-Branded Cards, and Amazon's Prime Day Travel Deals

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Good Sunday morning from Seattle . . . Our weekly Online Travel Update for the week ending Friday, July 12, 2024, is below. Marriott and its launch of a new small and medium sized business travel platform garnered most of the...more

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Legal and Strategic Moves in Travel: Vegas Hotels' Court Victory, Airbnb's Subscription Consideration, and Airline Loyalty Program...

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Our weekly Online Travel Update for the week is below. And for those mothers out there, we hope you had a great Mother’s Day! This week's highlights...more

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Travel Innovations and Challenges: DOT's Loyalty Program Hearing, Sustainability Efforts by Google & Expedia, and Hotel Direct...

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This week’s Update features a variety of topics – sustainability (x2), airline loyalty programs, NDC and direct booking campaigns (among others). I hope you enjoy....more

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Exploring New Frontiers in Online Travel: From AirAsia's Flexible Fares to Hilton's Campground Ventures

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This week’s Update features a wide variety of topics – Hopper, Capital One vacation rentals, Expedia layoffs and Hilton campgrounds....more

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Online Travel Update: Intermediaries Regain Ground in Latest Hotel Booking Trends Report

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Our weekly Online Travel Update for the week ending February 17, 2023, is below. This week’s Update features a number of stories coming out of last week’s quarterly earnings releases by several of the largest online travel...more

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Online Travel Update: Expedia’s Loyalty Program Posts Strong Gains

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Our weekly Online Travel Update for the week ending February 10, 2023, is below. This past week saw the beginning of quarterly earnings releases by the major platforms, with Expedia and its meta search platform, Trivago,...more

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Online Travel Update: OTAs’ Loyalty Ambitions Continue to Evolve

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Our weekly Online Travel Update for the week ending January 13, 2023, is below. This week’s Update features an interesting update on OTAs’ current loyalty programs and future ambitions and the recent (somewhat concerning)...more

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Online Travel Update: Why Banks’ Growing Interest in Travel?

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It was another slow week in the online travel industry. Following up on our observations from a few weeks ago, we feature a story on banks’ now undeniable interest in travel. We also include a story on payments. This story is...more

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Online Travel Update: Do We Really Need Digital Hotels?

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This week’s Update features a variety of stories, including updates on Sabre’s attribution sales efforts and the growing importance of Booking.com’s mobile application in the U.S. Enjoy....more

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Online Travel Update: FlightHub Insists It Is Trustworthy; US Airways Claims Losses of Nearly $300 Million in Case Against Sabre;...

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Last week’s Update features a variety of stories, including FlightHub’s attempt to resurrect its reputation and US Airways’ latest claims against Sabre. Enjoy....more

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Online Travel Update: Technology Powers Loyalty Program Growth, and Group Travel Continues Its Move Online

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Last week was all about loyalty as we saw a number of stories on the new roles that technology and online platforms are playing for hoteliers seeking to update and expand (or even launch) their loyalty programs. We include...more

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Online Travel Update: Booking.com Adds Loyalty Program Benefits; Yelp Makes News on Two Fronts; and Major OTAs Spend More Billions...

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After a few quiet weeks, last week produced a number of stories that caught our attention and made it into our weekly Update, including two interesting stories on customer reviews. Enjoy....more

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Online Travel Update: The Travel Industry’s Push on Climate Gains Traction; Online Platforms Continue to Diversify; and Expedia...

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This week’s Update leads with an important Data Privacy Update from Eva Novick, the newest member of our firm’s privacy and data security team. If you currently operate a loyalty program (or plan to introduce one soon), I...more

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Online Travel Update: Kayak and Cruise Critic Partner on Cruises; Hopper Reaches $5 Billion Valuation; Travel Management Companies...

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This week’s Update features stories on Kayak, Hopper (again) and Shiji, and includes an important privacy update from California on loyalty programs....more

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Online Travel Update: South Korean regulators re-examine OTA practices; cruise bookings move online; Fairfly plans to offer hotel...

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Our cruise industry friends make an appearance in this week’s Update, one of their first appearances in some time. Enjoy....more

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Online Travel Update: Marriott and Rakuten announce partnership; Sonder continues to expand distribution network; Expedia combines...

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This week’s Update features a variety of stories, including stories regarding Expedia’s planned roll up of its loyalty programs and Marriott’s recently announced loyalty program partnership with Japanese e-commerce platform,...more

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Tripadvisor Plus program forced to make significant changes; travel industry veterans launch Spotnana; Hopper CEO plans to creates...

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Skift’s annual Skift Global Forum, which was held this past week, produced a number of newsworthy items for this week’s Update. Enjoy....more

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Online Travel Update: Travelport and Amazon Web Services announce travel startup accelerator; recent studies reveal Generation Z’s...

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Where did summer go? It was another quiet week in the online travel world, though I expect things may pick up in the weeks ahead as everyone returns from their summer breaks. Enjoy....more

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Online Travel Update: Texas seeks to impose new lodging tax on hotel bookings; Expedia launches rebrand pushing for post-pandemic...

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This week’s Update features a number of stories on the largest online distributors as well as a story on an interesting new player that focuses exclusively on hoteliers’ “beyond bed” ancillaries and experiences. Enjoy....more

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OTA & Travel Distribution Update: Apple’s updated privacy practices may create headaches for marketers

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As summer was coming to a close last week (and people everywhere were doing best to hang onto the last few glimmers), there was little noteworthy news coming out of the distribution world. Enjoy....more

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OTA & Travel Distribution Update: Family travel club launched in the midst of pandemic; Booking.com introduces new incentive...

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It was a relatively quiet week for the distribution industry. Enjoy. Family Travel Club Launched in the Midst of a Pandemic - (“Online Family Travel Club Launched by Wall Street Journal Alums Unbowed by Pandemic,” Jul 20,...more

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OTA & Travel Distribution Update: UK’s Competition and Markets Authority considers unilateral COVID-19 cancellation policy...

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This past week, we saw a number of stories (including the one listed below) describing Booking.com’s potentially precarious financial position, which reveals just how broad of an impact this pandemic is having on the travel...more

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OTA & Travel Distribution Update: Google adds travel rivals’ direct links within search results due to mounting pressure from the...

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Both Google and Expedia are featured prominently in this week’s Update, particularly Barry Diller and his many colorful statements made during last week’s Expedia earnings call. Enjoy....more

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OTA & Travel Distribution Update: Booking.com agrees to EU demands to change travel offers, also signs deal with Google Nest;...

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Our holiday-abbreviated OTA & Travel Distribution Update is below. Happy Holidays....more

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