Hsu Untied interview with Jason Hirsch, Partner at Nixon Peabody
Hsu Untied interview with David Niemeyer, Partner at Skadden
Bar Exam Toolbox Podcast Episode 279: Quick Tips -- Retaking the Bar Exam After Failing
Law School Toolbox Podcast Episode 468: Playing the Role of You (w/Pam Sherman)
Closing Argument: Opportunity and Challenge
Hsu Untied interview with Lily Zhang, Partner at Jones Day
Hsu Untied interview with James Abe, Partner at Alston & Bird
Law School Toolbox Podcast Episode 467: Surviving Migration in the Age of Technology (w/Petra Molnar)
Bar Exam Toolbox Podcast Episode 277: California Is Outsourcing the Bar Exam to Kaplan?!?
Hsu Untied interview with Laurie McNamara, Partner at Wilson Sonsini
Take your relationships to another level by co-authoring thought leadership with clients and referral sources
Bar Exam Toolbox Podcast Episode 276: Listen and Learn -- General, Special, and Quitclaim Deeds (Property)
Law School Toolbox Podcast Episode 466: Listen and Learn -- Concurrent Estates (Property)
The Privacy Insider Podcast Episode 4: Don't Be Evil: In the Hot Seat of Data Privacy, Part 1
Bar Exam Toolbox Podcast Episode 275: Bar Exam Challenges and Strategies for International Attorneys
Law School Toolbox Podcast Episode 465: Improving Your Legal Writing Skills (w/Luiz Arroyo)
Bar Exam Toolbox Podcast Episode 274: Listen and Learn -- UCC Expectation Damages (Contracts)
Hsu Untied interview with Scott Luftglass, Partner at Fried Frank
Hsu Untied interview with Bruce Byrd, General Counsel at Palo Alto Networks
Hsu Untied interview with Eric Sibbitt, Partner at Paul Hastings
Authentic, human-centred stories have long been a staple in B2C marketing, but they’re much less common in the world of professional services. As digital media rises, the fast-paced nature of the media landscape and...more
I’m on hold, listening to what I’m sure this company assured itself was jazzy music, while I try not to grind my teeth together. It has been four weeks since the dishwasher repairman was here to assure me that it would only...more
Abraham Lincoln said that “[i]n war, both sides think that God is with them. Both may be wrong but only one may be right.” Like Lincoln’s wartime adversaries, most lawyers I know think that they are at the pinnacle of their...more
In tough economic times, business development takes on added importance. Here are some truly simple, yet often overlooked ways of adding some fuel to your business development activities. These tips are for seasoned...more
As travel restrictions increase, and law firms begin to close their offices and reduce their client meetings, it’s time to get creative about the ways in which we keep in touch. “Collaboration” sounds like the sort of thing...more
JW Way Fundamental #4: Walk in your client’s shoes. See the world from their perspective. Empathize by understanding their fears and concerns and showing you care. Ask, “If I were in their shoes, what would I want to know and...more
JW Way Fundamental #9: Leave Your Ego at the Door - "At all times, stay focused on serving the needs of our client and our firm, rather than on serving your ego. Remember - it's about the client and our firm, not you!"...more
The practice of law has changed over the past half-century. Very few attorneys will dispute that. The days of invoices sent to clients with a number and "for services rendered" not only are gone, lawyers who began practice...more
Many law firms think of availability as having somebody to take calls in the law office Monday through Friday from 9 am to 5 pm. Once 5 pm hits in many law firms, business stops until the next day....more
It’s really quite simple and yet over and over we continue to hear that of all professional services firms, law firms—specifically the legal professionals, are absolutely the worst at meeting with clients on a regular basis....more
Five ways for attorneys to build relationships that are as meaningful for your clients as they are for you....more
Lessons for lawyers in exceptional client service, from your friendly wait staff....more
“Nothing grows under a banyan tree.” This Indian proverb speaks of leadership styles. The banyan is a great tree. It spreads its branches, drops air-roots, develops secondary trunks and covers the land. A full grown banyan...more
I chuckled as I read Jon Manley’s article, “Stop Touching Base with Your Prospects.” It might seem counterintuitive, but a closer look reveals a common trap many of us can fall into. Consider the following email outreach...more