On April 11, 2024, WebTPA Employer Services, LLC (“WebTPA”) filed notice with the Attorney General of South Carolina after discovering that information belonging to Transamerica Life Insurance Company (“Transamerica”) customers was leaked in a recent data breach. In this notice, WebTPA explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information, which includes their names and Social Security numbers. Upon completing its investigation, WebTPA began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.

If you received a data breach notification from WebTPA Employer Services, LLC, about information you provided to Transamerica Life Insurance Company, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the WebTPA Employer Services data breach. For more information, please see our recent piece on the topic here.

What Caused the WebTPA Employer Services Data Breach?

The WebTPA Employer Services data breach was only recently announced, and more information is expected in the near future. However, WebTPA’s filing with the Attorney General of South Carolina provides some important information on what led up to the breach. According to this source, WebTPA provides administrative services to benefit plans and insurance companies, including Transamerica.

On December 28, 2023, WebTPA detected unusual activity within its computer network. In response, WebTPA secured its systems and then began working with external data security experts to investigate the incident.

Through this investigation, WebTPA learned that an unauthorized party was able to access its network between April 18, 2023 and April 23, 2023, including files containing confidential information belonging to Transamerica customers.

After learning that sensitive consumer data was accessible to an unauthorized party, WebTPA Employer Services reviewed the compromised files to determine what information was leaked and which consumers were impacted. While the breached information varies depending on the individual, it may include your name and Social Security number.

On April 11, 2024, WebTPA Employer Services sent out data breach letters to anyone who was affected by the recent data security incident. These letters should provide victims with a list of what information belonging to them was compromised.

More Information About WebTPA Employer Services, LLC

WebTPA Employer Services, LLC is a third-party administrator based out of Irving, Texas. WebTPA creates custom health plans for employers that are designed to lower health plan costs while providing competitive benefits. WebTPA also provides administrative services. WebTPA is a wholly owned subsidiary of GuideWell Mutual Holding Corporation. WebTPA Employer Services employs more than 18,000 people and generates approximately $103 million in annual revenue.