In this episode of Passle's CMO Series podcast, Alistair Bone is joined by Julie Henson, Chief Client Officer at Taft Stettinius & Hollister LLP as they explore strategies to build more productive client relationships.
Ali and Julie cover:
- The role of a Chief Client Officer in a modern law firm
- Tactics to build trust and add value in the legal community
- How Client relationships evolve beyond initial client interviews
- See more +
In this episode of Passle's CMO Series podcast, Alistair Bone is joined by Julie Henson, Chief Client Officer at Taft Stettinius & Hollister LLP as they explore strategies to build more productive client relationships.
Ali and Julie cover:
- The role of a Chief Client Officer in a modern law firm
- Tactics to build trust and add value in the legal community
- How Client relationships evolve beyond initial client interviews
- Effective ways Julie has contributed to the overall strategy at her firm
- Advice for others trying to be the voice of their clients in their firm See less -
