On April 26, 2024, WebTPA Employer Services, LLC filed a notice with the Attorney General of California after discovering that the company experienced a data breach affecting information belonging to Gerber Life Insurance Company (“Gerber Life”). In this notice, WebTPA explains that the incident resulted in an unauthorized party being able to access Gerber Life customers’ sensitive information. Upon completing its investigation, WebTPA began sending out data breach notification letters to all individuals whose information was affected by the recent data security incident.

If you received a data breach notification from WebTPA Employer Services, LLC, or Gerber Life Insurance Company, it is essential you understand what is at risk and what you can do about it. A data breach lawyer can help you learn more about how to protect yourself from becoming a victim of fraud or identity theft, as well as discuss your legal options following the WebTPA / Gerber Life data breach. For more information, please see our recent piece on the topic here.

What Caused the Data Breach Affecting Gerber Life Customers?

The Gerber Life / WebTPA Employer Services data breach was only recently announced, and more information is expected in the near future. However, WebTPA’s filing with the Attorney General of California provides some important information on what led up to the breach. According to this source, WebTPA provides administrative services to benefit plans and insurance companies, including Gerber Life Insurance Company.

On December 23, 2023, WebTPA experienced unusual activity within its computer network. In response, WebTPA secured its systems and then launched an investigation to learn more about the incident. Ultimately, through this investigation, WebTPA learned that an unauthorized actor may have accessed or acquired personal information belonging to Gerber Life customers between April 18, 2023 and April 23, 2023. WebTPA then promptly informed Gerber Life about the incident.

After learning that sensitive consumer data was accessible to an unauthorized party, WebTPA Employer Services reviewed the compromised files to determine what information was leaked and which consumers were impacted. WebTPA completed this process on March 27, 2024.

On April 26, 2024, WebTPA Employer Services sent out data breach letters to anyone who was affected by the recent data security incident. While the publicly available data breach letter does not indicate what data types were leaked as a result of the cyberattack, the personalized letters should provide victims with a list of what information belonging to them was compromised.

More Information About WebTPA Employer Services, LLC and Gerber Life Insurance Company

WebTPA Employer Services, LLC is a third-party administrator based out of Irving, Texas. WebTPA creates custom health plans for employers that are designed to lower health plan costs while providing competitive benefits. WebTPA also provides administrative services. WebTPA is a wholly owned subsidiary of GuideWell Mutual Holding Corporation. WebTPA Employer Services employs more than 18,000 people and generates approximately $103 million in annual revenue.

Founded in 1967, Gerber Life Insurance Company is an insurance company based out of Fremont, Michigan. Gerber Life is a member of Western & Southern Financial Group Inc. The company offers budget-friendly life insurance options for adults and children. Gerber Life Insurance employs more than 483 people and generates approximately $195 million in annual revenue.